Lead end-to-end project management for a variety of IT initiatives, including:
ServiceNow implementation
Request for proposals (RFPs) and contract/scope development
Infrastructure upgrades, application enhancements, and new software development
COTS/vendor application implementations with multiple integrations
Collaborate with cross-functional teams to identify technical approaches and manage the system development process.
Ensure projects meet internal and external deadlines while delivering on defined business outcomes.
Advocate for change management, effectively communicating project value, navigating diverse viewpoints, and building stakeholder consensus.
Utilize agile project management methodologies to drive project success.
Prepare and present project reports, ensuring clear communication with developers, product owners, and subject matter experts (SMEs).
Maintain project documentation using CA Clarity Portfolio Management, MS Project, Azure DevOps, MS Visio, and Microsoft 365 Services.
Required Qualifications:
5+ years of project management experience utilizing Agile methodologies.
Proven experience implementing ServiceNow.
Strong understanding of project management methodologies, web application programming, content management systems (CMS), APIs, databases, and system design.
Ability to lead and motivate cross-functional teams while interacting with stakeholders at all levels.
Excellent verbal and written communication skills, with the ability to communicate professionally across diverse groups.