Assistant Director of Events - Waldorf Astoria Monarch Beach Resort at Hilton Global in Dana Point, California

Job Description:

Join us in Orange County, California and live in one of the nation's top vacation destinations with year-round sunshine,picturesque beaches, premiere attractions and a lively dining and arts scene.

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is seeking anAssistant Director of Eventsto join the Events Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

In this role, you will primarily manage larger, complex events and assist the team with other events as needed. You will also be responsible for payroll and participate in forecasting and special projects as requested by the director.

The ideal candidate should have previous hotel event management leadership experience. Knowledge of luxury and Hilton systems would be highly beneficial.

Want to learn more? Hotel Website , Facebook , Instagram

What will I be doing?

As Assistant Director of Events you will be directly responsible for event documentation and coordination with Sales, other hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post event phases of all hotel events. This position primarily handles complex events. The ADOE recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. You will be contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. This position supports and acts on behalf of the Director of Catering and Events.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

STRATEGY:

• Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results
• Drive innovation and creativity within event delivery
• Partner with the General Manager/Executive Committee to deliver on Hilton's values by creating high-impact event experiences
• Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
• Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models)
• Actively support the sales process.

LEADERSHIP:

• Provide overall leadership and direction in all Events matters.
• Serve as the hotel's credible Subject Matter Expert on all matters relating to event experience
• Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
• Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
• Participate or represent Hilton in industry social/meeting/events professional associations

CULTURE:

• Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Events talent pipeline
• Integrate Hilton's Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs
• Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
• Be an ambassador for customer service.

TALENT:

• Motivate and provide a work environment in which team members are productive
• Ensure all Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning
• Listen and respond to team members needs while having an open-door policy
• Manage group and interpersonal conflict effectively

EVENTS OPERATIONS EXCELLENCE:

• Ensure the proper use of all function space, exhibit hall, and event spaces
• Manage supplier and vendor relationships
• Possess subject matter expertise and ensure standards/practices
• Development and management of departmental budgets
• Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events
• Ensure proper staffing for the needs of the business
• Integrate current trends in event management and design
• Participate in customer site inspections and assists with the sales process as necessary

What are we looking for?

• Minimum Years of Experience: Eight (8) years Event Management related experience.
• Minimum of 3-5 year of leadership experience.
• Other requirements: Travel percentage: 10%

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems (Delphi.fdc)
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits-Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Salary Range: The annual salary range for this role is $90,000-$110,000 and is based on applicable and specialized experience and location.

#LI-MD1

Apply Now