Cafe Cashier at Partner's Healthcare in Boston, Massachusetts

Job Description:

Site: Brigham and Women's Faulkner Hospital, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Summary:


The majority of the Café Cashier responsibilities involve customer service and cashiering. The cashier rings in customer sales, maintains cleanliness of the cafeteria servery and dining areas, and restocks cafeteria supplies.


Does this position require Patient Care?
No


Essential Functions:


Attends department meetings, monthly in-services, and training classes as assigned.


Anticipates and meets customer needs; takes appropriate steps to rectify issues.


Stocks and replenishes cafeteria items as needed (coffee, paper goods, cooler items, salad bar, chip/cookie racks, etc.) according to department standards.


Maintains cleanliness of cafeteria dining room, servery, and tray return areas.


Maintains cleanliness and sanitation of cafeteria equipment.


Demonstrates a positive and friendly attitude.


Prepares catering orders and breaks down used catering carts.


Rings customer purchases into cash register and completes tender transactions.


Cashes out register at end of shift.


Adheres to all HACCP and cash handling standards.


Alerts supervisor to any concerns, discrepancies, or product shortages.


Actively supports and upholds department goals to maintain or improve retail satisfaction.



Qualifications


Education
High School Diploma or Equivalent preferred


Can this role accept experience in lieu of a degree?
Yes


Licenses and Credentials


Experience
Prior cashier and customer service experience preferred


Knowledge, Skills and Abilities
- Staff adheres to all I C.A.R.E. Standards.
- Must be able to read menu items in English.
- Must be able to communicate in English with customers.
- Must have basic arithmetic skills: ability to count cash, make change, add/subtract.
- Must be able to use a calculator.
- Independent judgment required.
- Must be able to juggle multiple tasks in a fast-paced environment.



Additional Job Details (if applicable)



Physical Requirements

• Standing Frequently (34-66%)


• Walking Frequently (34-66%)


• Sitting Occasionally (3-33%)


• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)


• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)


• Pushing Occasionally (3-33%)


• Pulling Occasionally (3-33%)


• Climbing Occasionally (3-33%)


• Balancing Frequently (34-66%)


• Stooping Occasionally (3-33%)


• Kneeling Occasionally (3-33%)


• Crouching Occasionally (3-33%)


• Crawling Occasionally (3-33%)


• Reaching Occasionally (3-33%)


• Gross Manipulation (Handling) Frequently (34-66%)


• Fine Manipulation (Fingering) Frequently (34-66%)


• Feeling Constantly (67-100%)


• Foot Use Rarely (Less than 2%)


• Vision - Far Constantly (67-100%)


• Vision - Near Constantly (67-100%)


• Talking Constantly (67-100%)


• Hearing Constantly (67-100%)

Remote Type


Onsite



Work Location


1153 Centre Street



Scheduled Weekly Hours


0



Employee Type


Per Diem



Work Shift


Rotating (United States of America)



EEO Statement:


Brigham and Women's Faulkner Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now