Clinical Navigator at Carilion Clinic in Roanoke, Virginia

Job Description:

Carilion Clinic

How You'll Help Transform Healthcare:

The Oncology Clinical Navigator (OCN) uses knowledge of clinical processes in decision-making, patient assessment, data analysis, development and implementation of methods and systems to improve the overall quality and efficiency of patient care for the designated department and population served. The OCN offers individualized support across the continuum of care to patients, families, and caregivers to expedite care delivery and alleviate barriers. The OCN is responsible for the coordination of care through interdisciplinary collaboration with a a goal of delivering efficent care with optimal outcomes. The OCN will ensure ease of transition through various health settings during the patient's cancer journey.
 

• Organizes, formulates and coordinates a multi-disciplinary approach to the patient population for achievement of optimum outcomes.
• Ability to collaborate with clinical team to triage new patient referrals efficiently to ensure timely access to care.
• Assesses, implements, and coordinates patient care plans including, but not limited to: assess referrals to ensure appropriateness of admission/appointment and criteria is met; screening of referrals to ensure appropriate patient placement in programs; ensuring patients and/or family members understand the plan of care; preparing the patient and family for ongoing care; and responding to patients' needs and concerns.
• Collaborate with multidisciplinary care team and expedite sequence of patient's workup, active treatment, survivorship, and end of life care.
• Provides communication, advocacy, and education in a culturally competent manner.
• Assess and document patient's needs, goals, and preferences and work to ensure such are integrated into treatment and care delivery.
• Enhance access to therapeutic clinical trials and optimize communication with patients, families and investigators regarding therapeutic clinical trials, including patient-specific education about clinical trials.
• Plans, implements and coordinates strategies through evidence-based practices to support quality patient care; and improve outcomes.
• Evaluates barriers to care and collaborate with community resources to eliminate barriers.
• Coordinate patient education and provide resources for financial, legal and social support.
• Serves as a liaison between department staff, patients and families, physicians, external vendors/partners to ensure a collaborative approach to care for patients and families.
• Possess leadership skills including staff education, preceptorship, patient education, and participate in process improvement initiatives.
• Encourage and empower patients to actively participate in decision-making about their treatment and care.
• Serves as advocate for patient, protector of patient's rights, and provider of psychological/social/cultural support

 

What We Require:

Education: Bachelor's degree from an accredited program in area of clinical specialty strongly preferred.

Experience: Three to five years experience in a healthcare setting. Oncology experience preferred.

Licensure, certification, and/or registration: Licensed/Registered in clinical specialty as required by the state of Virginia (i.e. Respiratory Therapy, Physical Therapy, Clinical Social Work, etc.)

Life Support: BLS required.

Other Minimum Qualifications: Excellent written and oral communication skills. Excellent interpersonal skills, organizational ability, and initiative. Proven ability to understand medical terminology, problem solving and handle stressful situation with a professional manner. Good team dynamic skills in order to facilitate change and achievement of defined outcomes. Must be able to work with minimal amount of supervision.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

 

Requisition Number: 151417 
Employment Status: Full time 
Location: CRMH - Carilion Roanoke Memorial Hospital 
Shift: Day 
Shift Details: Clinic hours
Recruiter: EMILY L HICKS 
Recruiter Phone: 540-728-0504 
Recruiter Email: elhicks@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

 

 

Equal employment opportunity, including veterans and individuals with disabilities.

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