Graduate Student Services Coordinator (Student Services Coordinator) at Indiana University in Bloomington, Indiana

Job Description:

Department



FRENCH AND ITALIAN (BL-FRIT-IUBLA)



Department Information



Come work with us in a friendly international community! The Department of French and Italian (FRIT) is nationally and internationally recognized for the success of its language programs, the breadth and depth of its offerings, and the scholarship of its faculty. We prepare students in French and Italian with courses ranging from beginning language study to doctoral seminars. We take pride in our well-organized, wide-ranging program and in the committed and collegial tone fostered by instructors and staff. We offer undergraduate degrees in both French and Italian, including majors and minors, along with a certificate in Global French. We award advanced degrees in French/Francophone Studies, French Linguistics, and Italian Studies. We also offer a master's degree in French Instruction.



Job Summary



Department-Specific Responsibilities

• Facilitates recruitment of graduate applicants, organization of application materials, communication regarding admission and financial support, and orientation when new students arrive on campus.


• Ensures guidelines for four graduate programs are clear and complete in PDF handbooks and on website.


• Facilitates graduate student registration and progress through MA degree, PhD candidacy and the PhD degree.


• Assists in communicating funding competitions.


• Performs additional duties as assigned relating to department and program.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives.


• Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.


• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.


• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.


• Provides directions, support, and information to student organization representatives and other visitors to the department.


• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.


• May assist with ordering or creation of promotional materials for student organizations or departmental needs.


• May provide guidance to other Student Services Coordinators.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE



Required

• 2 years in an office environment, higher education, or a related field

SKILLS



Required

• Proficient communication skills


• Maintains a high degree of professionalism


• Demonstrated time management and priority setting skills


• Demonstrates a high commitment to quality


• Possesses flexibility to work in a fast paced, dynamic environment


• Highly thorough and dependable


• Demonstrated ability to maintain confidential information


• Demonstrated customer service skills


• Commitment to working with people of diverse backgrounds and demonstrated cultural competency

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



Bloomington, Indiana



Advertised Salary



$18.26 - $19.23 per hour



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance


• Health savings account with generous IU contributions


• Healthcare and dependent care flexible spending accounts


• Basic group life insurance paid by IU


• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance


• Base retirement plan with generous IU contributions, subject to vesting


• Voluntary supplemental retirement plan options


• Tuition subsidy for employees and family members taking IU courses


• 10 paid holidays plus a paid winter break each year


• Generous paid time off plans


• Paid leave for new parents and IU-sponsored volunteer events


• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.



Job Classification



Career Level: Intermediate


FLSA: Nonexempt


Job Function: Student Services


Job Family: Student Services Generalist
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Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



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