Port Manager (Hueneme, CA) at Subaru of America, Inc. in Port Hueneme, California

Job Description:

ABOUT SUBARU

LOVE. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

SUMMARY

Manages the overall port operation, which includes receipt, vessel off-loading scheme, vehicle survey and inspection, inventory management, daily processing production, scheduling, carrier release, rail operations, and regional/logistics interface. In some port locations, requires the management of export vehicles.

MAJOR RESPONSIBILITIES

• Manages daily processing requirements ensuring vehicles are accessorized correctly, quality checks are completed, and vehicles are released to carriers on a timely basis.
• Manages facility operations with collaboration from the port processor. Key activities are vessel discharges and purification, maintaining a consistent workforce to support production volumes, following standard operating procedures (SOPs) when processing and accessorizing vehicles, maintaining a safe work environment, and implementing corrective action to address issues.
• Effectively communicates Subaru of America's (SOA's) shipping schedules to the various service providers that support SOA's business at the port.
• Establishes daily communications with port processor and rail/truck carriers covering issues, productions plans, process improvement proposals, and workforce planning. Daily communications would be with local support teams. Escalation to upper management may be required to prioritize issues.
• Manages accessory and parts ordering and daily inventory requirements to support daily volumes, eliminating any delays in vehicle processing.

ADDITIONAL RESPONSIBILITIES

• Attends technical, professional, and leadership development programs, sessions, and activities for ongoing professional development, and attends corporate meetings including, but not limited to, National Business Conference (NBC), National Training Conference (NTC), Aftersales Business Conference (ABC), and Regional Organization meetings.
• Monitors and promotes retailer usage of TechShare to ensure field reporting of quality concerns.
• Manages escalated Techline and Customer Advocacy Department (CAD) "2/10" cases within district. Evaluates the need for additional technical expertise over and above what the retailer can offer. Redirects non-technical matters back to the zones or regions to be addressed.
• Carries out major inspection and repair activities at ports of entry, auction sites, or fleet locations to mitigate large financial losses to the company, promote a positive corporate image, and to meet business objectives.

REQUIRED SKILLS AND PERSONAL QUALIFICATIONS

• Highly-motivated and excellent verbal and written communication skills.
• Keen negotiation skills in a waterfront (port) environment.
• Understanding of or ability to quickly learn Subaru of America (SOA) Oracle systems that support port operations for parts, vehicle processing, and billing.
• Ability to be available on a 24/7 basis.
• Ability to multi-task

EDUCATION/EXPERIENCE REQUIREMENTS: 4-year college degree a or equivalent experience in port operations and vehicle processing. At least 8 to 10 years of experience required.

WORK ENVIRONMENT

• 
  Required Travel: 10% travel required
• 
  Physical Demands:
  
  
  • Up to 50% outside work in all weather conditions.
  • Able to operate in a work environment that requires standing and walking for periods of time.
  • Able to lift up to 20lbs of weight.
  
  
• 
  Internal Work Environment:
  
  
  • Must be approved as an "Authorized Driver" by Risk Mgmt. to operate vehicle prior to vehicle operation.
  • Weekend and/or After Standard Work Hours. Variable/Flexible Work Schedule offered.
  
  

COMPENSATION: The recruiting base salary range for this full-time position is $92,100 - $130,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal Job Grade: M1) In addition to competitive salary, Subaru offers an amazing benefits package that includes:
Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 9 Company Holidays, 5 Floating Holidays, and 5 Sick days.
• Tuition Reimbursement Program
• Vehicle Discount Programs
• Visit our Careers landing page for additional information about our compensation and benefit programs.

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