Customer Service Representative at Planet Professional in Fairhaven, Massachusetts

Posted in Other 3 days ago.

Type: full-time





Job Description:

Position Details:
  • Title: Customer Service Representative
  • Location: Fairhaven, MA (Hybrid - onsite for training, then 2 days in-office)
  • Pay: $22-$24/hr
  • Schedule: Full-time
  • Industry: Consumer goods

Must-Haves:
  • Customer service experience
  • Strong communication skills
  • MS Office proficiency
  • Interest in golf

Preferred:
  • Experience with apparel, embroidery, or logo customization
  • Background in manufacturing

Key Responsibilities:
  • Process and manage custom orders for customers and sales reps
  • Ensure logo details, application fees, and discounts are correctly applied
  • Collaborate with graphic designers, vendors, and the operations team
  • Monitor order progress and obtain artwork approvals
  • Identify process improvements and assist in training new team members

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