Customer Service Representative
at Planet Professional
in
Fairhaven,
Massachusetts
Posted in Other 3 days ago.
Type: full-time
Job Description:
Position Details:
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Title: Customer Service Representative
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Location: Fairhaven, MA (Hybrid - onsite for training, then 2 days in-office)
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Pay: $22-$24/hr
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Schedule: Full-time
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Industry: Consumer goods
Must-Haves:
- Customer service experience
- Strong communication skills
- MS Office proficiency
- Interest in golf
Preferred:
- Experience with apparel, embroidery, or logo customization
- Background in manufacturing
Key Responsibilities:
- Process and manage custom orders for customers and sales reps
- Ensure logo details, application fees, and discounts are correctly applied
- Collaborate with graphic designers, vendors, and the operations team
- Monitor order progress and obtain artwork approvals
- Identify process improvements and assist in training new team members