Customer Service Representative at MCM Nashville in Nashville, Tennessee

Posted in Other 1 day ago.

Type: full-time





Job Description:

Our CSR provides support to the marketing department by executing in-person marketing strategies and work with the marketing teams to attend events to manage our client's brand and image. They are also responsible for performing market research and providing reports on marketing performance.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities
  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications
  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

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