Product Intern at SpectrumVoIP in Plano, Texas

Posted in Other 3 days ago.

Type: intern





Job Description:

**MUST BE CURRENTLY ENROLLED IN AN ACCREDITED 4 YEAR-COLLEGE WITH AN EXPECTATION OF GRADUATING IN AUGUST 2026 OR EARLIER!**

Position Summary

Spectrum VoIP is looking for a highly motivated Product Intern to support the end-to-end

lifecycle of our Unified Communications products. In this fast-paced role, you will gain hands on experience identifying market needs, shaping product strategy, and collaborating with crossfunctional teams-including engineering, sales, and customer success-to bring innovative

solutions to life. You will help conduct market research, define product requirements, and ensure

every release delivers exceptional value to our users.

This is an entry-level internship that offers the opportunity to develop critical product

management skills and build a strong foundation for a career in technology. Join our dynamic

team and help shape the future of communication technology at one of the country's leading

service providers.

Key Responsibilities

1. Market Research & Analysis

o Investigate industry trends, customer feedback, and competitor products.

o Perform market segmentation and user persona development to clarify target

audiences.

o Synthesize insights and create data-driven recommendations for product

enhancements.

2. Product Strategy & Roadmapping

o Collaborate with senior product managers to refine product vision, strategy, and

roadmaps.

o Translate high-level business requirements into detailed user stories and

acceptance criteria.

o Assist in prioritizing backlog items based on impact, effort, and strategic

alignment.

3. Cross-Functional Collaboration

o Work closely with engineering teams to ensure product features are delivered on

time and meet specifications.

o Partner with sales, marketing, and support teams to develop go-to-market

strategies, training materials, and product documentation.

o Communicate product updates, enhancements, and status reports to various

stakeholders.

4. User Feedback & Continuous Improvement

o Gather user feedback from customer success teams, surveys, and beta programs.

o Analyze product usage data and key performance indicators (KPIs) to identify

areas for improvement.

o Advocate for the user experience and recommend product iterations or new

features.

5. Documentation & Reporting

o Maintain clear and comprehensive documentation of product requirements, user

stories, and roadmaps.

o Prepare presentations and product demos for internal stakeholders and executives.

o Support product managers in creating monthly or quarterly product performance

reports.

Skills, Knowledge, and Abilities

Education

o Currently pursuing a bachelor's degree in business, Computer Science, Engineering, or a

related field.

o Expected graduation in August 2025 or earlier.
• Analytical & Research Skills

o Ability to quickly learn and apply new concepts in market analysis, product planning, and

user experience.

o Strong analytical mindset; comfortable interpreting product usage data, KPIs, and other

metrics.

Collaboration & Communication

o Excellent written, verbal, and interpersonal communication skills.

o Demonstrated ability to work effectively in a team setting.

o Comfortable presenting ideas and collaborating with cross-functional stakeholders.

Technical Aptitude

o Interest in technology trends, particularly in the communications or SaaS space.

o Familiarity with Agile methodologies, product management software (e.g., JIRA, Trello),

or wireframing tools is a plus.

o Basic understanding of software development cycles and terminology.

Organizational Skills

o Ability to manage multiple priorities, tasks, and deadlines simultaneously.

o Detail-oriented with a focus on delivering high-quality work.

Join Spectrum VoIP as a Product Intern to gain hands-on experience with product ideation, customer

discovery, and go-to-market execution. If you thrive in a dynamic environment and are passionate about

shaping innovative solutions in the Unified Communications space, this role is perfect for you!
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