**MUST BE CURRENTLY ENROLLED IN AN ACCREDITED 4 YEAR-COLLEGE WITH AN EXPECTATION OF GRADUATING IN AUGUST 2026 OR EARLIER!**
Position Summary
Spectrum VoIP is looking for a highly motivated Product Intern to support the end-to-end
lifecycle of our Unified Communications products. In this fast-paced role, you will gain hands on experience identifying market needs, shaping product strategy, and collaborating with crossfunctional teams-including engineering, sales, and customer success-to bring innovative
solutions to life. You will help conduct market research, define product requirements, and ensure
every release delivers exceptional value to our users.
This is an entry-level internship that offers the opportunity to develop critical product
management skills and build a strong foundation for a career in technology. Join our dynamic
team and help shape the future of communication technology at one of the country's leading
service providers.
Key Responsibilities
1. Market Research & Analysis
o Investigate industry trends, customer feedback, and competitor products.
o Perform market segmentation and user persona development to clarify target
audiences.
o Synthesize insights and create data-driven recommendations for product
enhancements.
2. Product Strategy & Roadmapping
o Collaborate with senior product managers to refine product vision, strategy, and
roadmaps.
o Translate high-level business requirements into detailed user stories and
acceptance criteria.
o Assist in prioritizing backlog items based on impact, effort, and strategic
alignment.
3. Cross-Functional Collaboration
o Work closely with engineering teams to ensure product features are delivered on
time and meet specifications.
o Partner with sales, marketing, and support teams to develop go-to-market
strategies, training materials, and product documentation.
o Communicate product updates, enhancements, and status reports to various
stakeholders.
4. User Feedback & Continuous Improvement
o Gather user feedback from customer success teams, surveys, and beta programs.
o Analyze product usage data and key performance indicators (KPIs) to identify
areas for improvement.
o Advocate for the user experience and recommend product iterations or new
features.
5. Documentation & Reporting
o Maintain clear and comprehensive documentation of product requirements, user
stories, and roadmaps.
o Prepare presentations and product demos for internal stakeholders and executives.
o Support product managers in creating monthly or quarterly product performance
reports.
Skills, Knowledge, and Abilities
Education
o Currently pursuing a bachelor's degree in business, Computer Science, Engineering, or a
related field.
o Expected graduation in August 2025 or earlier. • Analytical & Research Skills
o Ability to quickly learn and apply new concepts in market analysis, product planning, and
user experience.
o Strong analytical mindset; comfortable interpreting product usage data, KPIs, and other
metrics.
Collaboration & Communication
o Excellent written, verbal, and interpersonal communication skills.
o Demonstrated ability to work effectively in a team setting.
o Comfortable presenting ideas and collaborating with cross-functional stakeholders.
Technical Aptitude
o Interest in technology trends, particularly in the communications or SaaS space.
o Familiarity with Agile methodologies, product management software (e.g., JIRA, Trello),
or wireframing tools is a plus.
o Basic understanding of software development cycles and terminology.
Organizational Skills
o Ability to manage multiple priorities, tasks, and deadlines simultaneously.
o Detail-oriented with a focus on delivering high-quality work.
Join Spectrum VoIP as a Product Intern to gain hands-on experience with product ideation, customer
discovery, and go-to-market execution. If you thrive in a dynamic environment and are passionate about
shaping innovative solutions in the Unified Communications space, this role is perfect for you!