Senior Manager, P&C Digital Solutions Delivery at The Judge Group Inc. in Boston, Massachusetts

Job Description:

Location: REMOTE

Salary: $100.00 CAD Hourly - $105.00 CAD Hourly

Description: Our client is currently seeking a Senior Manager, P&C Digital Solutions Delivery


The mandate of the Senior Manager, Digital Solutions is to oversee the P&C Digital delivery team to deliver on all global Digital People Systems enhancements, sustainment, and transformation projects to enable the day-to-day business needs and fuel the growth of the business in the most efficient and strategic way possible. They own ensuring that the HR people systems infrastructure is healthy, runs effective global workflows, provides a reliable single source of truth for workforce data, while working towards delivering a simple, scalable and signature employee experience. They own the prioritization for all global business requests and will be the Digital leader to partner and work with all business stakeholders who have submitted a request through global P&C Digital & Technology Intake. Their portfolio involves a high degree of complexity, cross functional stakeholders, and balancing of multiple business dynamics simultaneously. In order to maximize output, they are accountable for developing the structure, training and tools to enable a powerhouse, highly efficient Digital Solutions team who are thriving in their work and lives.


This job will have the following responsibilities:

• Oversee, lead and develop team of 20-40 including: Managers, Sr Business Analysts, Business Analysts, Senior Functional Analysts and Functional Analysts
  
  • Own the vision, strategy and road map for P&C Digital Solutions that balances the delivery of new capabilities, fixes and enhancements to existing capabilities to support organization/department strategies
  
  • Accountable for ensuring all People Systems product road maps are leveraged to optimize delivery and the employee experience
  
  • Leadership liason to all cross functional business partners who have submitted requests to the global intake (incl. providing education, consultation, negotiation & recommendations)
  
  • Coach direct reports on development of P&C Technology functional requirements and configuration activities Incorporate the voice of the customer (employee) into P&C Technology solution design to ensure all design delivers the optimal workforce experience
  
  • Approve P&C Technology configuration work prior to launch
  
  • Manage UAT and experience testing activities and auditing to ensure smooth rollouts and data integrity
  
  • Partner with P&C COE, Digital & Technology Managers to ensure all workstreams are in sync (incl. management of escalations of varying severity to ensure quick resolution)
  
  • Produce recurring reporting for sprints, quarters and annual performance of the P&C Digital Delivery team.
  
  

Qualifications & Requirements:

• Minimum 7-10 years' experience in an HR Technology function with a focus on data, system and process optimization and the enablement of people programs
  
  • 5+ years working in a people leadership role
  
  • 5+ years' experience with Workday HCM (HRIS); Avature (ATS), Docebo (LMS) experience not required but ideal
  
  • Experience successfully identifying and leading mindset, people, process and technology initiatives to drive transformational change
  
  • Experience as primary project manager and design lead for multiple complex HR Technology initiatives
  
  • Advanced ability to work collaboratively with and enroll multiple stakeholders within and outside of People & Culture
  
  • Experience working with both agile and waterfall delivery methodologies
  
  • Experience working in high intensity, fast paced environments and crisis management
  
  • Experience in overseeing / orchestrating a complex Digital Solutions project independently and demonstrating very high levels of organization, communication, and root cause problem solving skills
  
  • Proven facilitation and executive communication skills (written and verbal)
  
  • Strong written and verbal communication skills
  
  • Very strong analytical skills
  
  

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Contact: kkhan02@judge.com


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