Medical Assistant II at Partner's Healthcare in Boston, Massachusetts
Posted in Other about 15 hours ago.
Job Description:
Site: The Brigham and Women's Hospital, Inc.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.
Job Summary
Job Summary:
The Medical Assistant supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. This role is responsible for taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. The Medical Assistant interacts directly with patients to ensure their comfort and address concerns while collaborating with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
Essential Functions:
Assist junior Medical Assistants with day-to-day questions and responsibilities and support their learning by participating in onboarding training.
Guide patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure vital signs, weight, and height, and record details in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients while ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, completing insurance forms, and acting as a liaison with other departments to advocate for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintain inventory of immunizations and check expiration dates.
Administer immunizations (as applicable), requiring certification or a minimum of three years of experience administering vaccines under provider supervision.
Ensure compliance with departmental quality initiatives, including proper patient identification and adherence to hand hygiene protocols.
Qualifications
Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Onsite
Work Location
45 Francis Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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