Student Services Program Coordinator (Student Programming Coordinator) at Indiana University in Bloomington, Indiana

Job Description:

Department



MEDIA SCHOOL (BL-MSCH-IUBLA)



Department Information



The Media School at Indiana University is built on a decades-long tradition of journalism, film, media, and communication at one of the nation's premier public universities. Our programs focus on teaching, researching, and creating media from academic, creative, and professional perspectives. The Media School is committed to building and supporting a strong community of students, scholars, practitioners, and staff. This position reports to the Director of Student Services.



Job Summary



Department-Specific Responsibilities

• Coordinates all administrative aspects of The Media School's domestic and international undergraduate travel programs, including processing student applications, managing all trip logistics, coordinating site visits, completing required reports and providing trip orientations for employee and student travelers.


• Maintains extensive records related to each trip, with careful attention to detail.


• Serves as trip leader for 2 short domestic student experience trips each year.


• Coordinates the logistics of student services events, including space reservations, speaker scheduling, hospitality ordering, event setup, etc. Events will include Welcome Week, Care Week, First Wednesday programming, etc.


• Represent The Media School at occasional outreach events.


• Serves as administrative liaison for Media School student organizations.


• Collaborates with the entire student services, recruitment, and academic operations teams to support the school's mission.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of student programs. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.


• Serves as a liaison to campus partners for cross-departmental student programming, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.


• Provides assistance to program participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports.


• Greets students and/or program participants; may assist with program check-in and check-out. Provides directions, support, and information to program participants.


• Assists with daily scheduling, training, and gathering program feedback. May prepare and disseminate handouts, presentations, or other program materials.


• Assists with ordering or creation of promotional materials to encourage student participation.


• Takes on tasks of increasing complexity, such as performing benchmarking research of student programming at other higher education institutions or designing routine surveys to gauge student satisfaction and program effectiveness.


• May provide guidance to other Student Programming Coordinators.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Bachelor's degree

WORK EXPERIENCE



Required

• 4 years in office environment, higher education, or related field

Preferred

• Experience working with undergraduate students


• Experience making complex travel arrangements, planning events, or managing similar projects

SKILLS



Required

• Proficient communication skills


• Maintains a high degree of professionalism


• Demonstrates time management and priority setting skills


• Demonstrates a high commitment to quality


• Possesses flexibility to work in a fast paced, dynamic environment


• Highly thorough and dependable


• Possesses a high degree of initiative


• Ability to build strong customer relationships


• Demonstrates ability to maintain confidential information


• Effective interpersonal skills


• Demonstrates customer service skills


• Commitment to working with people of diverse backgrounds and demonstrated cultural competency

Preferred

• Enthusiasm for checklists, templates, Excel functions, and excellent record keeping


• Excited about solving puzzles


• Interested in learning more about domestic and international destinations


• Enthusiasm for supporting undergraduate students outside the classroom

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



Franklin Hall


Indiana University Bloomington campus.


This position is eligible to work a hybrid schedule (mix between 2 remote workdays and 3 in-person workdays), subject to change in the future based on university policy and business needs.



Advertised Salary



$42,000- $48,000 annually



Work Hours



This position generally works during business hours but occasionally supports evening and weekend events that are scheduled well in advance.



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance


• Health savings account with generous IU contributions


• Healthcare and dependent care flexible spending accounts


• Basic group life insurance paid by IU


• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance


• Base retirement plan with generous IU contributions, subject to vesting


• Voluntary supplemental retirement plan options


• Tuition subsidy for employees and family members taking IU courses


• 10 paid holidays plus a paid winter break each year


• Generous paid time off plans


• Paid leave for new parents and IU-sponsored volunteer events


• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.



Job Classification



Career Level: Mastery


FLSA: Nonexempt


Job Function: Student Services


Job Family: Student Programming


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Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.



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The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



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