Tourism Guide at State of Nebraska in Crawford, Nebraska

Job Description:

The work we do matters!




Hiring Agency:

Nebraska State Historical Society - Agency 54



Location:

Crawford, NE



Hiring Rate:

$13.109



Job Posting:

JR2025-00013933 Tourism Guide (Open)



Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
03-28-2025



Job Description:

Nebraska State Historical Society at the Fort Robinson History Center is seeking a visitor focused and engaging tourism guide for our summer 2024 season. The position will interact with visitors through site programming and gift shop sales, help maintain our historical structures and green spaces for best visitor experiences, and share information about the fort and its historical significance as well as other interests around the area. Fort Robinson's exquisite views and rich history offer a truly unique experience for staff and visitors to share.


Fort Robinson State Historical Site near Crawford, Nebraska, is one of the most significant places of the American West. Important historical events include the creation of the Red Cloud agency, the death of Crazy Horse, the deployment of Buffalo Soldiers, a German POW camp, a WWII dog training program, the world's largest remount station, and much more. The grounds include 14 historic structures inside a visually stunning state park and National Historic Landmark. Nebraska State Historical Society preserves and interprets our state's past, contributes to the education of its citizens, and uses the tools of history to shape a better future for all Nebraskans.


Special note: We are hiring for two full-time Tourism Guides for the Fort Robinson location. The Fort Robinson History Center is open 7 days a week and will require weekend and holiday work.



Job duties



• Greet all site visitors in person or by phone and provides information on exhibits and events.


• Walk to sites and outdoors as needed.


• Provide tours to visiting groups and answer tourist inquiries, sharing historical information and local tourism.


• Collect admissions and sell merchandise in the gift shop, providing excellent customer service.


• Stock and maintain merchandise on the sales floor and communicates when products are low.


• Balance and prepare daily sales reports and other essential reports using POS systems.


• Assist with light housekeeping functions, maintenance and/or custodial needs inside museum.


• Perform other duties as assigned within the scope of the classification.



Requirements / Qualifications




Minimum Qualifications: Experience in public contact OR coursework/training or experience in history, art history, recreation, event planning, or areas related to Nebraska history, geography, or culture.



Preferred Qualifications: Start/End Dates- preferred dates of employment are May 1st to September 1st. We can accommodate around school schedules for beginning or ending dates if necessary. High School graduate and experience with customer service OR coursework/training or experience in history, art history, recreation, event planning or areas related to Nebraska history, geography or culture.



Other: Regular and reliable attendance is required.



Knowledge, Skills and Abilities



• Knowledge of, or desire to learn, Nebraska's history and culture


• Ability to interact with the public professionally, work well with people of all ages and abilities


• Excellent customer service skills, outgoing and friendly personality


• Dependable; reliable attendance


• Attention to detail


• Ability to operate a cash register and make change using the POS system






Benefits



We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.


Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits



Equal Opportunity Statement



The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.



Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.