Communication Operator (12 Month Part-Time) at Denison University in Granville, Ohio

Job Description:

Position Type:

Support Staff

Classification Title:

College Support Services

Position Title:

Communication Operator (12 Month Part-Time)

Position Number:

O00320

Pay Grade Level:

CSS 7

Salary:

$21.00 - $22.00 an hour

Department:

Campus Safety & Dispatch

Posting Number:

S 121301440

Full or Part Time:

Part Time

Number of Months:

12

FTE:

.60

Work Schedule:

The Office of Campus Safety is a 24-hour-a-day, seven-days-a-week operation; that may require rotating of shifts.


This position is scheduled for 12 months each year for Part-time hours. The regular schedule is 24 hours per week, working Saturday/Sunday, 12-hour shifts, that are either 6:00 am - 6:00 pm or 6:00 pm - 6:00 am shifts. The shifts are bid upon once a year by seniority.

Basic Function:

Perform multiple service functions in the Campus Safety Communications Center to support the general safety of the university community. Receive calls from faculty, staff, students, and visitors and dispatch the appropriate Campus Safety units via radio communications.

Essential Job Functions:

Serve as a vital link between the community, the Office of Campus Safety, and all other emergency and non-emergency services available at the university and the surrounding community.


Work with a diverse community performing various activities in support of the community service philosophy.


Receive emergency calls requesting police, fire, or EMS assistance. Determine the appropriate response in accordance with established procedures, policies, and assessment of the situations. Dispatch Public Safety units in response to calls for service.


Maintain a record of all calls and radio traffic by way of the computer-aided dispatch system. Monitor the status of Community Service Officers and other special duty units. Prepare appropriate reports of calls. Receive calls and complaints regarding service and assistance and refer them to the appropriate unit.


Operate telephone equipment, computer-aided dispatch system, alarm control system, CCTV cameras, university access system, and 911 system.


Request back-up assistance from Granville Police/Fire or other outside agencies. Conduct information searches as requested.


Must report to duty in accordance with the university's Emergency Response Plan. Assist in the emergency response efforts, and mobilize other staff members as needed during or immediately following an emergency.


Will work weekends (Saturday/Sunday), and cover the night shift. Be available to work other days outside the normally scheduled shift.


Performs other duties as assigned or requested.

Minimum Qualifications:

High school graduate or equivalent. Experience in dispatching and answering phone systems. Skills working with computers. Good communication skills both oral and written.


Must have a valid Ohio driver's license, and be insurable through the University.


Be able to sit and stand for long periods.


Able to professionally respond to community needs, including stressful situations and incidents involving young adults who may be impaired as a result of mental health issues or alcohol or drug use.


Must be available to work nights and weekends.

Preferred Qualifications:

Training in the field of public safety fields.


Prior experience in a university environment.

Physical Demands:

N/A

Contact(s):

Brent Smith

Contact Phone/Extension:

740-587-5058

Contact Email:

hr@denison.edu

Open Date:

02/10/2024

Open Until Filled:

Yes

Special Instructions to Applicants:

Please provide in the required document the names and contact information for three professional references.


Position open until filled.

Additional Information:

Must have a current, valid driver's license and must be insurable under Denison's liability insurance policy.

Denison University Background Check Statement:

The final candidate will undergo a background check as a conditional offer of employment.

Denison University EEO Statement :

Denison is an equal opportunity employer. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Title IX Notice: Sex discrimination is prohibited by federal law through Title IX of the Education Amendments of 1972. Denison does not discriminate on the basis of sex in the education programs or activities that it operates including admissions and employment. For Denison's official Notice of Non-Discrimination, please visit
https://denison.edu/forms/non-discrimination-notice. You can learn more about Title IX at Denison at
https://denison.edu/campus/title-ix.


Job seekers who may need a reasonable accommodation to complete the application process should contact the Office of Human Resources at (740) 587-6299 or by email at
HR@denison.edu.

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