Collections Team Lead at Badger Infrastructure Solutions in brownsburg, Indiana

Job Description:

The Collections Lead ensures that the credit and collection policies and procedures of Badger and its customers. Oversee and actively participate in all collections and related activities for Badger. Ensure strict compliance with state and federal credit and collection rules and regulations in all collection practices.

The salary for this position will be commensurate with education or work experience.

What You'll Be Doing

• Responsible for collection coverage of assigned portfolio.


• Monitors portfolio of accounts by following documented collections processes.


• Drives resolution of disputes, while monitoring trends of disputes.


• Calculates and monitors customer collection metrics for portfolio and reconcile customer accounts


• Responsible for all new hire trainings within Collections group and works closely with other internal groups to setup interdepartmental training of new hire.

What You'll Need for Success

• 5+ years of experience in Collections preferred.


• 2+ years of experience as a lead.


• Strong reasoning skills; problem solver, high level of curiosity, ability to dive deep, find solutions and deliver results.


• Solid experience with key financial tools and ERP systems (NetSuite preferred) as well as Microsoft Office skills including Excel and PowerPoint.

What You'll Get in Return

Badger Offers a comprehensive benefits package for full-time employees which includes:

• Generous Salary and Bonus Program(s)


• Low cost Medical, Dental, and Vision Insurance


• 401(k) Plan with Employer Matching


• Employee assistance program (EAP) that allows for covered behavioral health visits


• Generous Vacation Programs


• Employee Referral Program


• Employee Training Program(s)

If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.

Candidates will be required to successfully complete pre-employment screening, which may include background check, MVR history and a drug test.

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