Technician, Service at Samuel, Son & Co. (USA) Inc. in Houston, Texas

Posted in Other about 11 hours ago.

Type: Full-Time





Job Description:

Here are some of the great benefits that we offer:


  • Competitive wage

  • Paid vacation 

  • 3 medical plan options; including HDHP Plan with NO employee contributions and HSA seed money!  

  • 401k Plan; Pre-tax and Roth deferral options and fully vested company match 

  • Opportunity for career stability and growth

  • Tuition reimbursement program

Job Responsibilities 


  • Proficient in Field Service activities concerning assigned relevant equipment sold by SPSG 

  • Responsible for continuous growth as a representative of Samuel PSG. 

  • Active in the advancement of products/Service marketed by SPSG 

  • To work directly with Sales, Marketing, and Design teams on projects, demonstrations, trials, and other market related task as assigned by supervision. 

  • To participate/assist in training initiatives throughout the department. 

  • To participate in Lean initiatives and other developmental projects. 

  • To hold responsibilities and be accountable for assigned field projects. 

  • To travel to and work remotely in customer and SPSG locations, including requirements in USA, Canada, and abroad.

  • Maintain and follow paperwork and reporting guidelines. 

  • Manage travel schedule to minimize company costs. 

  • Good intercompany and customer relationships 

  • Maintain company vehicle, ensuring cleanliness and compliance with recommended schedules.

  • Professional attire and behavior in representing SPSG 

  • Other as assigned by Management 

Skills / Experience / Education Requirements: 


  • Minimum Associates Degree in related Engineering field and/or technical school equivalent.  Other training and experience considered in certain situations.

  • Favorable completion of Level II training and advancement requirements as set forth by management or experience approval certification by Manager.

  • Level 2 completion of the incentivized advancement program as applicable.

  • Favorable Performance evaluation history. 

  • A minimum of 2 Years’ experience on equipment marketed by Samuel PSG.

  • A minimum of 2 years’ experience as a Field Service Technician.

  • Experience in automated controls as pertaining to Strapping equipment manufactured and/or marketed by SPSG.

  • Maintain a continued willingness to learn and participate in departmental initiatives. 

  • Capable of interpreting, and troubleshooting blueprints, electrical, pneumatic/hydraulic schematics.

  • Demonstrated ability to handle stressful and challenging situations.

  • Demonstrated ability and willingness to make acceptable judgment calls and decisions.

  • Demonstrated ability to provide good communication both verbal and written as required.

  • Demonstrated ability to be a Self-motivated individual that can work well with others or with little to no direct supervision.

  • Demonstrated ability to be detail oriented and reliable to maintain customer equipment.

Working Conditions / Physical Requirements:


  • May require working weekends, holidays, and overtime as needed.

  • Requires availability for travel on short notice.

  • Overnight travel expectation is up to 50%, but may exceed that in certain situations.

  • Must be able to work in varies work conditions such as extreme temperatures, hot and cold environments

  • Must be able to work safely around automated equipment with little to no supervision while following all company and customer safety policies.

SAMST

#LI-RP1





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