District Manager - Field Operations at Crawford & Company in Houston, Texas

Job Description:

Under the general direction of the VP-Managing Director or VP-Regional Manager, the Area Manager has primary responsibility for increasing market share, expanding product offerings and supporting overall revenue growth to include production and file handling responsibilities in the region as needed.

Responsible for the team effectiveness with respect to growth and technical product delivery in assigned markets. This position may also include support of surge events in other regions in the business unit. The role manages a business region under $2.5M.

• College degree or an equivalent combination of education and experience.
• 3 - 5 years of previous experience delivering the services and/or supervising the delivery of services offered by the branch office; previous management experience preferred.
• Strong verbal and written communication skills.
• Strong presentation and oral communication skills.
• Strong product knowledge and industry knowledge skills
• Ability to effectively manage, supervise, and develop employees.
• Ability to interact with and clients and prospects to sell Crawford services.
• Thorough knowledge of services being delivered by branch office.
• Personal computer skills.
• Good organizational and interpersonal skills.
• Position must be based in the market city identified for expansion and growth.
• Position requires adjuster license and ability to adjust both property and casualty claims
• Appropriate compliment of management and staff.
• A willingness to relocate.
• Must have valid driver's license; maintenance of adjuster's license. Must complete continuing education requirements as outlined by Crawford Educational Services and jurisdiction of branch office.

• Primary responsibility will be working closely with technical personnel to drive sales growth within the market through new opportunities and expanding product offerings.
• Assists Managing Director in development of the annual sales plan and coordinates local sales efforts with national and regional sales plans.
• Working with the VP Managing Director helps to recruit, select, hire, train, coach, counsel, discipline, and evaluate the performance of region employees in their market.
• Actively carries a case load as necessary while building market share.
• Responsible for production goals as established by the VP Managing director
• Maintains product quality through compliance with service standards and client instructions.
• Ensures timely closing and accurate billing of files.
• Actively represents Service Region in industry organizations and functions and upholds image of corporation through sales efforts, recruiting, thought leadership, panel participation and speaking engagements.
• Stays abreast of changes in industry.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.