General Manager I at CMA CGM in Rancho Cucamonga, California

Job Description:

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?


Pay Range: $97,177.00-$138,917.00


YOUR ROLE



CEVA Logistics is looking to hire an Operations General Manager located in Rancho Cucamonga, CA. The GM is Accountable for leading, directing and managing all aspects of a high-volume supply chain logistics operation to ensure consistent high level service quality and customer satisfaction, profitability, cost efficient operations, and compliance with company policies and procedures, ISO standards and Sarbanes Oxley requirements, and other regulatory guidelines. The GM is a leader, who models and acts in accordance with our guiding principles and core values and leads by example. Pay range:



WHAT ARE YOU GOING TO DO?

• Lead, direct and manage a high-volume logistics/supply chain operation to ensure that the staff executes on delivering consistent high quality level service and customer satisfaction; and achieves a profitable, cost-efficient operation in compliance with company policies and procedures, ISO standards, Sarbanes Oxley requirements and other regulatory guidelines.
• Maximize profitability through superior customer service, effective and prompt communications, and follow-up on all pending matters with the customer.
• Ensure customer contract requirements are understood and utilized to meet business expectations.
• Manage periodic process reviews for each client.
• Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management.
• Maintain performance statistics and ensure accurate record keeping of all operational documents.
• Plan and monitor daily staffing schedules and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Work with senior management to develop a business plan and goals for the facility.
• Prepare and analyze management and financial reports, budgets, expense reports and forecasts for the facility.
• Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
• Manage revenue and expenses to budget constraints.
• Ensure directives, rules and procedures are communicated to all operations' staff.
• Ensure safety methods, practices and programs are implemented and maintained.
• Ensure that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools.
• Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition.
• Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives, and clients.
• Train and certify new employees on all performance standards.
• Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities.
• Conduct annual performance reviews for all direct reports.
• Address all employee performance problems promptly and directly in accordance with CEVA policies and procedures.
• Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
• Perform other duties as needed.

WHAT ARE WE LOOKING FOR?

• High School Diploma or GED required.
• Bachelor's Degree in: Business Administration, Transportation, Logistics, or Supply Chain Management preferred; or an equivalent combination of education and work experience.
• Minimum nine to twelve years related experience in a management role with progressively increasing responsibilities.
• Minimum seven years industry experience preferred.
• Minimum seven years supervisory or managerial experience required.

Certifications and Licenses

• Lean Six Sigma certification preferred.

Languages and Communication Skills

• Must be able to read, write, and communicate fluently in English. Bi-lingual Spanish is preferred.
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from management, employees and vendors.

Computer Skills

• Computer literate
• Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
• In-depth experience with WMS and TMS applications preferred.

Other Skills/Experience

• In-depth knowledge of all company products and services.
• Highly experienced in the management of logistics operations.
• Strong expertise and experience in inventory management and reconciliation.
• Knowledgeable of ISO guidelines, Sarbanes Oxley and other related government regulations and requirements.
• Demonstrated success in leading, managing and developing staff and high performance teams.
• Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
• Experience in strategic planning and execution.
• Proficient in project management methodologies with a focus on developing solution driven strategy plans to achieve goals, implementing business requirements analysis and testing processes, and identifying timeline constraints, and risks.
• Highly experienced in making customers and their needs a primary focus of one's actions; develops and sustains productive relationships.
• Ability to identify and understand issues, problems and opportunities; comparing data from different sources to draw conclusions.
• Allocates decision making authority and/or task responsibilities to others to maximize the organization's and individuals' effectiveness.
• Explore alternatives and positions to reach outcomes that gain all parties' support and acceptance.
• Analyze complex problems and develop alternative solutions.
• Demonstrated leadership skills in influencing departments and implementing and managing change.
• Ability to plan, organize and manage multiple projects and set priorities.
• Excellent written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
• Strong interpersonal skills including diplomacy and patience.
• Demonstrated skills in organization group process, problem identification and resolution.

Travel Requirements


Travel is required at least 10% of the time in this position. Travel identified is approximately 100% domestic (within the United States).



Working Conditions


Work is generally performed within an office, stockroom and/or warehouse environment with standard office equipment available. Warehouse environment includes daily exposure to high noise environment, regular exposure to moving machinery and/or vehicles, exposure to dust, and working alone or closely with others. The working environment is generally favorable. Lighting and temperature are adequate. Warehouses are not climate controlled.



Physical Requirements



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



While performing the duties of this job, the employee is regularly required to talk; hear; stand; walk; sit; use hands and fingers to handle and feel; reach with hands and arms; and be able to lift up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.



WHAT DO WE HAVE TO OFFER?



With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.


We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.


It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.



ABOUT TOMORROW


We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.


#LI-GA2


CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate. False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.



Nearest Major Market: Riverside

Nearest Secondary Market: Los Angeles Apply Now