Patient Care Coordinator at The Judge Group Inc. in Mount Pleasant, Pennsylvania

Job Description:

Location: Mount Pleasant, PA

Salary: Dependent on Experience

Description: One of our largest clients is currently seeking a Patient Service Representative to join their team in Mount Pleasant, PA!

The Patient Service Representative - is responsible for coordinating and maintaining a positive customer experience while performing pre - registration, registration, scheduling, and business office functions. Must possess excellent customer service skills. Be able to interact in a friendly, professional manner with a wide range of patients, operations staff, physicians, and other departments within the Excela Health system. Attention to detail and the ability to work well under pressure is essential. Also must be able to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent.

This job will have the following responsibilities:

• Assesses customers' needs and considers customer in all decision - making processes to ensure a positive customer experience


• Greets the customer in a polite and professional manner whether face - to - face or on the phone, determines needs and responds appropriately and courteously


• Responds to customer issues (intra - departmental, inter - departmental, and public) timely and to the satisfaction of the customer


• Identifies and performs appropriate action in situations where it is necessary to obtain appropriate documentation for proper advancement through the revenue cycle
  
  


• Other duties will be discusses

Qualifications & Requirements:

• High School Diploma/GED
  
  


• Proficient with technology


• Medical customer service experience

I look forward to speaking with you!


Dustin Buchanan
National Healthcare Recruiter, The Judge Group
dbuchanan@judge.com

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Contact: dbuchanan@judge.com


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