US-NC-Charlotte ID 2025-5650 Category Maintenance Position Type Full-Time
Overview
Let your career take off with PSA Airlines
About PSA
PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.
Benefits
PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:
Travel privileges on the American Airlines global network
A generous vacation plan designed to let you enjoy your travel perks
401(k) with company match
American Airlines Group (AAG) profit-sharing and bonus opportunities
A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
Premium dental coverage
Vision plan options provided, including a plan that covers both glasses and contacts every year
Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
Access to 24-hour virtual urgent care services
Family planning and fertility treatment
LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
Flexible Spending Accounts for both Health Care and Dependent Care services
Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional
Responsibilities
Position Summary
The Supervisor of Technical Operations Training significantly influences PSA's growth and the training program by ensuring that our external vendors and outstations receive comprehensive training. This ensures the provision of high-quality maintenance for our aircraft, ultimately ensuring the safe and timely arrival of all our customers at their destinations.
Job Responsibilities
Oversee third-party contractor and vendor maintenance training to maintain compliance with vendor requirements, PSA GMM and FAA regulations
Supports Assistant Director of Maintenance Training with oversight of daily activities of the Maintenance Training Department
Ensuring strategic alignment of the training department with organizational goals
Optimizing training process for efficiency
Manage the development and implementation of technical training courses, training aids, devices, and material to provide high quality and relevant training to Maintenance Organization
Help manage the scheduling of all technical external formal and informal training courses to ensure that Maintenance Organization meet all initial and recurrent training requirements
Provide supervision of the Vendor Technical Trainers
Provide leadership to assigned technical training staff members to ensure their competency and fitness to conduct required training.
Manage technical training staff to ensure effective and efficient resource utilization and deployment
Partner with maintenance leadership to ensure training needs are being met
Coordinate the application of training with external service providers, vendors, outstations, and manufacturers
Manage and oversee all required training records and files to ensure proper and accurate completion, retention, disposition, and security
Assist and support senior leadership in projecting a strong commitment to the uncompromising promotion of safety and regulatory compliance
Act positively, cooperatively, efficiently, and expediently in carrying out all orders, directives, and requests from senior leadership
Ensure that decisions made, and actions taken are in the best interest of PSA in all matters relating to aircraft Maintenance Reliability and Training
Ensure compliance with all policies, practices, procedures, processes, and methods required by the PSA GMM and other PSA technical data, directives and instructions.
Keep senior leadership apprised of all actual or potentially negative conditions that may affect the aircraft Maintenance Training Programs
Compile and provide various reports and data packages as required or requested
Provide recommendations for improvements to policies, practices, procedures, processes, and methods utilized by the Maintenance and Engineering Department
Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
Performs other duties as assigned
Position Specifics
Qualifications
Required
High school diploma or equivalent
Current FAA Airframe and Powerplant certification
At least four years previous aircraft maintenance experience
Previous experience teaching or conducting classroom training
Computer skills: Microsoft Office Suite, MS Windows, and various LMS platforms
Ability to speak/read/write in English
If hired, must be able to demonstrate that you are authorized to work in the U.S.
Preferred
Bachelor's degree in Aircraft Maintenance or Management
Previous Project Management experience
Additional Information
Supervisory Responsibility: This is a supervisory position.
Authorities: None. Delegation: In absence, responsibilities delegated to the Assistant Director of Maintenance Training. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms. Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PSA Airlines is an Equal Employment Opportunity and Affirmative Action employer
Equal employment opportunity, including veterans and individuals with disabilities.