Job Description:

PSA Airlines, Inc.


US-NC-Charlotte
ID 2025-5630
Category Flight Operations
Position Type Full-Time

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary

The EFB Program Manager (PM) will manage the daily administration, trouble­shooting, and support of PSA's EFB iPad program. The EFB PM will work with AA’s EFB PM and software engineers to ensure appropriate levels of support and guidance are provided to PSA’s 2000 iPad EFB users. As the DCM Administrator, JeppFD-Pro Administrator, and iPad Manager, this position supports the Flight Operations department and front-line pilots through the management of these critical flight support software and hardware. In addition, the EFB PM will advise Senior Leaders as to strategic development opportunities and support needs.

Job Responsibilities

• Coordinate with AA IT and AA Finance team(s) for sustainment of the EFB program and refresh when applicable
• Maintain document control management (DCM) tool ensuring Flight Operations has manuals and communications delivered accurately and timely
• Responsible for Comply DCM functionality and perform duties as a site admin
• Participate in the AAG EFB Governance Board
• Participate in AAG Stratix QBRs
• Respond to EFB user calls/emails for troubleshooting
• Monitor ongoing FAA regulatory compliance of EFB program
• Collect user feedback and track trends for program modification
• Work with AA EFB Managers and third-party vendor to ensure quality and stock of EFBs and associated equipment
• Manage deployment and operational testing of Application and iOS updates for PSA
• Coordinate with AAG on enterprise wide deployments and testing
• Responsible for EFB Loaner policies and procedures
• Work with Flight Ops Training to assist with development of training materials for new and updated applications
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
• Performs other duties as assigned

Position Specifics

Qualifications

Required

• Experience with Apple iPad iOS
• Experience with Jeppesen digital charting software (JeppFD-Pro)
• Advanced computer skills with Microsoft Office programs
• Experience with telephone conferencing and email communication
• Ability to speak/read/write in English
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

Preferred

• Associates degree or higher
• Experience with a DCM (Document Control Manager) as a Site Administrator
• Experience working with SOTI or a similar mobile device management control tool

Additional Information

Delegation: In absence, responsibilities delegated to Fleet Manager.

Supervisory Responsibility: This is a supervisory position.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PSA Airlines is an Equal Employment Opportunity and Affirmative Action employer



Equal employment opportunity, including veterans and individuals with disabilities.

PI265889355

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