Job Description:

PSA Airlines, Inc.


US-NC-Charlotte
ID 2025-5635
Category Operations Planning & Performance
Position Type Full-Time

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary

The Manager of Crew Scheduling is responsible for the oversight of the Crew Scheduling operation including the supervision of Crew Schedulers, Crew Coordinators and Crew Scheduling Supervisors. The Manager will embody the PSA Way and incorporate its elements into every program, process, and action. The overarching goal is to produce the highest quality scheduling team and performance in the Regional Airline industry, which supports our mission to always deliver satisfied customers to their destination safely and on time.

Job Responsibilities

• Maintain CrewTrac database, act as key user for the system and perform random audits for accuracy and continuity of scheduling coverage.
• Maintain Flica database and act as key user for the system.
• Oversee New Hire Scheduling process, which includes candidate selection, interviews, on boarding, systems set up, and training programs.
• Provides coaching and assists with on-the-job training for the Crew Scheduling Department.
• Assist the Payroll Department in crew pay audits and in resolving crew pay issues.
• Collaborate and communicate with Crew Scheduling Supervisor in maintaining daily schedule coverage and reserve availability.
• Attend monthly ALPA and AFA Scheduling Committee meetings for the purpose of discussing requested improvements and issues regarding monthly crew schedules including problem resolutions.
• Aid the Crew Scheduling Supervisor and daily schedulers in the assignment and notification of amendments, revisions, or alteration of crewmembers’ schedules as needed.
• Ensure proper staffing coverage for Coordinators and Schedules and provide additional support for during times of abnormal operations.
• Continue to develop and facilitate training plans that will optimize the performance and efficiency of the Crew Resources team, including recurrent training.
• Utilize analytical skills to determine Crew Scheduling production strategies.
• Ability to understand and work at an abstract level and utilize technology as a tool to solve complex scheduling problems.
• Assist with updates in the Crew Scheduling Policy and Procedure Manual.
• Assist and Develop recovery plans caused by irregular operations and coordinate with all necessary departments to ensure successful completion.
• Lead and participate in special projects, as assigned.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Position Specifics

Qualifications

Required

• Bachelor’s degree or equivalent work experience.
• Advanced knowledge of Microsoft Office software.
• 2-4 years of previous supervisory experience.
• 2-4 years of crew scheduling, crew planning or related airline experience.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the US.

Additional Information

Delegation: In absence, responsibilities delegated to Director of Crew Resources

Authorities: None.

Supervisory Responsibility: This is a supervisory position.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PSA Airlines is an Equal Employment Opportunity and Affirmative Action employer



Equal employment opportunity, including veterans and individuals with disabilities.

PI265889249

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