MWL Work Tool Senior Sales Support Consultant at Caterpillar in Peoria, Illinois

Job Description:

Career Area:
Sales
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.


Caterpillar's Earthmoving division is seeking a Senior Sales Support Consultant responsible for the North American Medium Wheel Loader Work Tools in Peoria, IL. This position is pivotal in ensuring seamless communication and collaboration between the sales team and the product group. As a Senior Sales Support Consultant, you will be instrumental in driving revenue growth, enhancing customer satisfaction, and ensuring that Caterpillar's product offerings meet market demands.



What you can look forward to in this role:

• Revenue Growth : Be responsible for the MWL (Medium Wheel Loader) business in North America, focusing on increasing revenue and achieving sales targets.
  

• Metrics Focus : Monitor and analyze key performance metrics such as Work Tool yield and Work Tool ratio to drive business performance.
  

• Product Liaison : Act as the liaison between the Work Tool Go-to-Market team and the MWL product group to ensure the correct product offerings are available in the market. This includes prioritizing unmet customer needs through the NPI process.
  

• Collaboration : Collaborate with the Work Tool Go-to-Market team, Caterpillar dealers, and customers to understand market needs and ensure effective product placement.
  

• Microsoft Suite Proficiency : Utilize Microsoft Suite tools for data analysis, reporting, and communication.
  

• Commercial Sales : Engage in commercial sales activities, working closely with the dealer network to promote and sell Caterpillar products.
  

• Machine Application Expertise : Develop expertise in machine applications to recommend the appropriate Work Tools to customers and explain their benefits.
  

• S&OP Involvement : Participate in Sales and Operations Planning (S&OP) processes to align sales strategies with operational capabilities.
  

• Supply Chain Coordination : Liaise with the Supply Chain group to ensure that Work Tools are adequately stocked and available to support sales efforts.
  

A successful candidate in this role will showcase their skills in:

• Customer back focus to deliver the right work tool solutions to market
  

• Industry knowledge to understand machine and work tool applications
  

• Decision making & critical thinking to develop customer back solutions
  

• Effective communications skills to collaborate with internal business partners and Caterpillar dealers
  

Top Candidates for this position may also have:

• Experience in sales support, commercial sales, or a related field, preferably within the construction or heavy machinery industry
  

• Strong interpersonal skills to collaborate effectively with internal teams, Caterpillar dealers, and customers
  

• Ability to liaise with the Supply Chain group to ensure adequate stock and inventory to support sales efforts
  

• Experience in S&OP processes to align sales strategies with operational capabilities
  

• Bachelor's degree in business, engineering, or a related field
  

Additional Information:

• The primary location for this position is Peoria, IL
  

• Domestic relocation assistance is available
  

• Caterpillar is a hybrid work environment, requiring 3 days per week of onsite work
  

• Sponsorship is not available
  

• Domestic Travel up to 25%
  

Summary Pay Range:
$126,000.00 - $189,000.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
  
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  
• 401(k) savings plans*
  
• Health Savings Account (HSA)*
  
• Flexible Spending Accounts (FSAs)*
  
• Health Lifestyle Programs*
  
• Employee Assistance Program*
  
• Voluntary Benefits and Employee Discounts*
  
• Career Development*
  
• Incentive bonus*
  
• Disability benefits
  
• Life Insurance
  
• Parental leave
  
• Adoption benefits
  
• Tuition Reimbursement
  

* These benefits also apply to part-time employees
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
March 17, 2025 - March 31, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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