Sr Engineer 2 - Windows Desktop Engineering - Corporate at Publix Super Markets, Inc. in Lakeland, Florida

Job Description:

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix’s Information Services (I/S) department is located in Lakeland, Florida and Alpharetta, Georgia and employs over 1000 associates. I/S provides the information technology required for all Publix business units including retail stores and all office and warehouse environments. The Publix I/S mission is to maximize the value of information technology to Publix associates and customers.

Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.

Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels - summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure - we have a career path for you! Pub Subs are not the only thing we build from scratch. See for yourself why Publix Super Markets, Inc. has been on Fortune's 100 Best Companies to Work For list.

Windows Desktop Engineering involves defining, developing, maintaining, and advising on the effective use of end user computing technologies in the corporate environment. This is a highly dynamic and collaborative team that covers a broad range of client applications and systems.

Responsibilities:

• End user software and hardware architecture design, installation, configuration, integration, and support


• Enterprise system management


• Working escalated incidents to completion, including root cause determination and resolution


• Collaboration with end users and support teams


• Project team participation


• New technology awareness, research, and system integration with a focus on system security


• Participation in an On-Call rotation for critical escalation support

• Bachelor’s degree in computer science or an analytical discipline, or equivalent experience


• 4+ years of experience supporting Windows systems and related infrastructure software and hardware in a medium to large environment


• 2+ years of experience implementing, migrating, managing, and administering Windows client Operating Systems


• 2+ years of experience supporting desktop productivity software, including Microsoft 365 Apps, Adobe products, and web browsers


• 2+ years of experience securing diverse technologies, platforms, and applications


• 2+ years of experience with scripting, automation, and application packaging using PowerShell


• In-depth technical knowledge of multiple hardware vendor platforms (desktops, laptops, printers, and peripherals)

• 6+ years of experience designing, planning, implementing, and supporting large technology deployments across an enterprise environment


• Expertise with a broad range of client management tools, including Active Directory, Group Policy, Intune, and Microsoft Configuration Manager


• Experience administering and supporting computers in Microsoft Entra ID (formerly Azure AD)


• Experience working with desktop virtualization technologies and platforms, such as VMware, and Hyper-V


• Experience in Windows OS and application hardening and vulnerability remediation


• Experience working in a process structured environment, which includes Change Management, incident management and Disaster Recovery preparedness


• Solid understanding of the functional and operational practices necessary to operate in a highly available, highly secure, and highly regulated environment to meet business and compliance requirements

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost


• An opportunity to purchase additional shares of our privately-held stock


• 401(k) retirement savings plan


• Group health, dental and vision plans


• Paid Time Off


• Paid Parental Leave


• Short- and long-term disability insurance


• Tuition reimbursement


• Free hot lunches (buffet-style) at facilities with a cafeteria


• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)