Maintenance Consultancy Manager at Wood PLC in Houston, Texas

Job Description:

JOB DESCRIPTION



Remarkable people, trusted by clients to design and advance the world.


Wood is seeking a Maintenance Consultancy Manager, covering the Americas, to join our Digital Consulting Team in Houston.

The Maintenance Consultancy Manager (Americas) directs and guides the growth, development and delivery performance of the Wood Maintenance Consultancy service line across the Americas.

The Maintenance Consultancy service line delivers a wide range of projects and services including CMMS Builds, Maintenance Strategy Development, Maintenance Procedures and Instructions, Maintenance Optimisation Services, Master Data Management, Spares and Asset Criticality Analysis and Maintenance Studies/Audits, to name just a few.

If you have experience in the Maintenance Consultancy field, along with department management and client interface experience, this role may be ideal for you.

Applicants must be authorized to lawfully work in the US, without sponsorship from Wood now or in the future.


Objective:


Accountable for safety, technical and financial performance across country/region, assuming budgetary and P&L responsibility and demonstrating clear safety leadership; achieving monthly and annual targets and embedding company values.

Provides guidance and direction to management and support teams in the day-to-day management of delivery, ensuring appropriate controls and governance are in place and ensuring Wood is working to the highest possible standards of integrity, safety, quality and operational excellence.

Develops and implement solutions to strategic, contractual, technical, commercial, operational and personnel related challenges which impact on customer service and performance, in alignment to Wood strategy, process and guidelines.

Provides client interfacing for the Maintenance Consultancy service line, while working collaboratively with Growth & Development function in winning work and promoting Wood's wider service lines.

Manages ongoing business, under the direction of / accountable to Global Director(s) - responsible for budget setting and delivery, contracts, capacity and resource management, and capability management. May be delivering several services and capabilities, may manage a single major office or facility or multiple smaller offices / facilities.


Join a culture of innovation, pushing the boundaries of what is possible to seek the best solutions for our clients.


What we can offer

• 
  Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects.
• 
  Flexible working arrangements that balance client, team and individual needs. This opportunity is Hybrid in Houston, TX.
• 
  Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice.
• 
  Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
• 
  Flexible benefits package that can be adapted to suit your lifestyle.
• 
  Commitment to continued professional development through development plans tailored to individual needs and interests.
• 
  Global connections with leading industry experts around the world who are shaping the standards of our profession.

RESPONSIBILITIES



Key Accountabilities:



Operational Delivery

• P&L responsibility with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, accounts payable/billing and cash collection.
• Deliver performance management objectives, agreed business plans, budget and targets and report on both opportunities and risks impacting on the business.
• Ensure that risk management process is followed on projects.
• Ensure proposals and projects are resourced with suitably qualified personnel in line with the requirements of the proposal and the project.
• Provide technical input to bids and bid reviews including identification and support of subject matter experts.
• Manage and work within departmental overhead budgets and manage utilization of resources versus workload to minimize non-productive time.
• May act as a sponsor for allocated projects.
• Provide support to the business development process to identify and win new work for the business.
• Identify and pursue opportunities for margin enhancement.
• Provides mid-term direction to operational management team(s) in order to meet business plan goals.
• Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting. Work with business grouping leadership teams and operational managers to improve delivery performance and maximize delivery opportunities throughout Country/Region and wider business where required.
• With broad strategic direction, establishes annual business goals and strategies and prepares business plan for assigned location.
• Ensures financial, safety, and quality controls and compliance to company policies.
• Implement policies and ensure appropriate governance mechanisms for continuous monitoring of their proper implementation.
• Participate in technical audits and peer reviews.
• Actively identifies, pursues and develop opportunities for innovation, such as digitalization and technology use, work share and high value engineering centers, to bring value to Wood and customer.
• Tracks risks and opportunities via registers and mitigation of current or emerging risks across country/Region to maximize performance.
• Ensure our people and the worksites at which they operate are safe and well managed.
• Ownership of HSSEA matters across assigned area: ensure HSSEA values are delivered and adhered to at all times, proactively leading and demonstrating safety behavioral values. Lead and focus the team to attain all HSE plans, supporting continuous improvement and ensuring legislative compliance.
• Support resolution of any legal claims in collaboration with legal and other relevant functions.
• Ensures robust Management of Change and builds a learning culture.

Business Growth

• Deliver growth in the areas of responsibility through close collaboration with Growth & Development. Develop and own business plan, and drive sales, bid and tender activity.
• In support of continued growth, ensure that the organization develops responsive, dependable and cost--effective services, servicing target markets, collaborating across business units and business groupings, and actively leveraging Wood solutions to address customer needs.
• Foster and enhance customer relationships with open, honest and effective communications. Work with customer-facing teams to improve scope of work/offering, understand and deliver customer required level of services.
• Oversees proposals and call-offs within delegation of authority, ensuring compliance with contracting policy and standards of ethical conduct.

Leadership

• Is a champion and role model for ethical behavior and compliance with applicable laws and policies.
• Ensure delivery teams maintain a continued alignment with overall corporate policy, strategy and direction.
• Responsive to customer needs whilst ensuring the Company operates with the utmost integrity, in line with Code of Conduct, Company values and all applicable laws and policies.
• Facilitate open and effective communication to optimize delivery of objectives, maximize team performance and achieve continuous performance improvement, working closely with other areas of operation outside the Americas region to promote and enhance collaboration.
• Generate team spirit, enthusiasm and passion and pursue the eradication of unproductive practices and negative mind-sets to create a vibrant culture of positive thinking and attitudes.
• Accountability for effective recruitment, selection and retention of talent within assigned area.
• Identify and support development of talent, effective performance and capability management of teams and direct reports, dealing with underperformance in a prompt, professional manner.
• Responsible for ensuring employees within remit are competent to carry out assigned duties.
• Passionately pursue and support, demonstrate and embed company values.

QUALIFICATIONS



What makes you remarkable?


At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.


Expected:

• Degree qualification in Engineering, Scientific Discipline, or related technical field OR degree qualified in a commercial/business discipline with significant experience in a technical organization.
• Recognized and accredited management qualification.

Knowledge, skills and experience:

• Extensive track record of successful operational and strategic delivery within the Maintenance Consultancy sector.
• Broad and deep understanding of Maintenance Consultancy and strong networking and relationship building capability.
• Experience of customer facing communication.
• Strong relevant technical expertise or commercial/business management applied in a technical organization.
• Understanding of management systems.
• Knowledge of current HSSEA and other legislation as applicable in the industry.
• Team building skills - motivating people, proactively enabling cross functional best practice.
• Ability to lead change programs.
• The ability to influence and challenge others to behave in ways consistent with the interest of the organization.
• Business awareness and commercial acumen to contribute to the competitive advantage of the business.
• Discipline Technical Knowledge -in-depth technical background and knowledge of Maintenance Consultancy services and deliverables.

Personal attributes:

• Strong influencer, negotiator and mediator.
• Flexible to respond and adapt to changing internal and external context.
• Decisive, with ability to make decisions and follow through, ensuring learnings are captured.
• Exceptional communicator both verbally and written.
• Strong team builder, listens to needs of team, and capable of identifying and adopting best practices to engender a spirit of cooperation and energize people towards optimum performance.
• Pragmatic in approach with a strong commercial bias and ability to balance commerciality with operational excellence.
• Safety focused with an uncompromising approach to risk management. Places the welfare of both internal and customer employees at the top of the agenda.
• Customer focused - develops sincere and open relationships with customers, current and potential; listens to customer needs and constantly striving to exceed expectations and add value.
• Entrepreneurial approach - ability to identify opportunities.
• Flexible to respond in agile ways to changing customer needs.
• Ability to make decisions and follow through, ensuring learnings are captured.
• A motivated self-starter, who can self-direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is required.
• Critical thinker with problem solving abilities.

Applicants must be authorized to lawfully work in the US, without sponsorship from Wood now or in the future. Apply Now