Signify is excited to help a fast growing GenAI company build out their customer success organization. The company is a team of engineers from Google, OpenAI, Uber, and Nvidia who are solving the challenge of AI Hallucinations when building GenAI Application.
They are Series B, well funded, and located in SF. They service companies like Verizon, HP, Chegg, Reddit, Comcast, etc.
With recent funding and 400%+ growth, they are looking to build out a team of Field Engineers who are technical point of contacts for customer post sales. This is a critical role to drive adoption, usage, and customer value by being their trusted advisor in their pursuit of building reliable GenAI apps.
You will provide hands-on assistance with installation, onboarding, and enablement, guiding new customers through their initial experiences with our platform and setting them up for long-term success.
**Hybrid 3 days onsite in SF**
Core Criteria:
5+ years of experience as CSE, Technical Support, Technical Account Manager for modern Data, Cloud, or AI solutions
Proficient levels of Python - able to read a client's python notebook for quick troubleshooting
Have built AI applications with exposure to LLMs and RAG preferred