***Visa Sponsorship Is Not Available For This Position***
Client Program Manager - Med Device Services
About Us
Millstone Medical Outsourcing is a leading provider of medical device packaging and related services, partnering with top orthopedic companies to ensure the highest quality standards. We are seeking an energetic Client Program Manager to join our team and drive exceptional client experiences while ensuring seamless project execution.
Job Overview
As a Client Program Manager, you will be the primary liaison between Millstone and assigned clients, overseeing program transitions from development to operations. You will collaborate with cross-functional teams to ensure timely project execution while maintaining compliance with ISO and FDA regulations. This role requires strong organizational skills, client relationship management, and a proactive approach to identifying business growth opportunities.
Key Responsibilities
Serve as the primary point of contact for assigned clients, ensuring a high level of service and satisfaction.
Oversee project lifecycles, from initial concept through execution and final delivery.
Collaborate with internal teams (Sales, Operations, Quality, Finance, IT) to coordinate and implement client projects.
Monitor and report on Key Performance Indicators (KPIs) to track progress and identify areas for improvement.
Ensure compliance with ISO and FDA guidelines for medical device packaging and outsourcing.
Identify and develop new business opportunities within existing client accounts.
Maintain strong communication with key contacts at leading medical device companies.
Qualifications
Bachelor's degree or equivalent experience.
Proven experience in program management / account management, preferably in medical device, pharmaceutical, or regulated industries.
Demonstrated ability to build and maintain client relationships.
Excellent written and verbal communication skills.
Proficiency in project management software and Microsoft Office Suite.
Ability to multi-task and prioritize in a fast-paced, team-oriented environment.
High attention to detail and a commitment to quality.
Why Join Us?
Be part of a growing industry leader in medical device outsourcing.
Collaborate with top orthopedic companies and industry professionals.
Work location: In Person four days, one remote
ADDITIONAL INFORMATION:
Millstone Medical Outsourcing offers a competitive salary, health, dental and vision benefits beginning on the first day of employment and 401K with company match. Other benefits include paid vacation, paid sick time, holiday pay, tuition reimbursement and many other voluntary benefits in addition to an employee-centric work environment. To learn more about Millstone Medical Outsourcing's opportunities, please visit us online at www.millstonemedical.com.
Millstone Medical Outsourcing provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law.
All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.