TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.
What You Will Be Doing:
This role reports to the Solutions Engineering Team Lead as well as the Director of Application Development. Solutions Engineers (SEs) at TransPerfect are passionate about product development, client requests for enhancements and the resolution of production issues.
Work with Client Service Representative and Solutions Engineer to resolve Trial Interactive Operations Escalations
Assist with data migration with pre-defined utilities and processes
Assist with PDC and IQ test scripts preparation and the execution
Build and Execute QA scripts for migration and other special projects
Write technical documentation about special projects and the new processes
Execute database scripts for enhancements to the reporting system
Assist Solutions Engineers in production server maintenance and new version deployments for applications
Assist Solutions Engineers in building large scale, high availability systems for Enterprise Life Sciences Clients
Create custom eLearning videos internally and for clients - on the eTMF and SSU modules
Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
Who We Are Looking For:
Required Skills & Experience:
General knowledge of web application development, SOA, and how web services work
General knowledge on how to troubleshoot application issues in a multi-tiered system, and TSQL scripting
General knowledge of and course-work experience in the field
Detail oriented with strong problem solving skills
Superior written and spoken communication skills in English
Proficiency in Microsoft Office (Word, Excel, Outlook), shell scripts
Experience with Adobe applications, including Acrobat Professional, Reader, and Distiller
Proficient with Windows Operating systems XP and higher
Strong work ethic
Desired Skills & Experience:
Willingness to understand how MS SQL servers work
Willingness to learn eClinical solutions
General understanding of HTTP, REST, JSON, IIS 6, Web Services, and Web application development
General understanding of MSSQL, TSQL, XML, and C#
Scripting experience in shell scripts and Python
Able to multitask in a fast-paced environment
Work well with people from a variety of different backgrounds and cultures
Build relationships with clients and co-workers
Can work independently and as part of a team
Take active measures to solve problems and commit to a high level of service
Why TransPerfect:
For more than 30 years, TransPerfect has honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.