Rental Coordinator at Hawthorne Cat in Kailua-Kona, Hawaii

Posted in Other 6 days ago.





Job Description:

Hawthorne CAT® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT® participates in E-Verify
Rental Coordinator

US-HI-Kailua-Kona

Job ID: 2025-3094
Type: Regular Full-Time
# of Openings: 1
Category: Administrative/Clerical
Hawthorne - Kona

Overview

We Build Better Communities

 

Be Part of the Hawthorne Difference!

 

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

 

Every member of our team plays a significant role in our success.  Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

 

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place!  At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

 

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

We are currently seeking talented individuals for our Rental Coordinator position!

Here is some of what you’ll do…

POSITION SUMMARY: Under the general supervision of the Rental Manager - Pacific Region, the Rental Coordinator assists in the managing of short term rental equipment, rents equipment in the Hawthorne Rent It Service rental fleet, and compiles information for reporting purposes.



Responsibilities

ESSENTIAL FUNCTIONS:

  1. Quotes customer daily, weekly and monthly rental rates and rents out the equipment.
  2. Explains terms and conditions of the rental to the customer.
  3. Prepares rental agreement, insurance form, invoicing and all required documents to consummate the transaction.
  4. Arranges the delivery and/or pickup of equipment with the shop or contract haulers.
  5. Keeps track of all equipment out on rent and in the rental fleet. Logs daily activity. When equipment is not returned by specified date, customer is contacted and billed for additional days.
  6. Responsible for collection when customer is a “cash” customer. 
  7. Return equipment, issue credit or additional billing. 
  8. Upon return of equipment, checks for damage and coordinates with service for fueling, repairs, etc.
  9. With the approval by the Rental Manager - Pacific Region, advise and bill the customer for the cost of repair for machine abuse.
  10. Gathers and compiles rental activity information and prepares and distributes equipment utilization report month.
  11. Recommends models of equipment to be added or removed from the rental fleet.
  12. Serves customers in a courteous and diplomatic manner.
  13. Maintains a good working relationship with customers and other employees.
  14. Maintains good communications with all contacts.
  15. Every message receives prompt attention and courtesy and sufficient information is provided to all callers.
  16. Equipment record keeping both manual and computer generated are accurate and done in a timely manner.
  17. Keeps respective managers informed on all matters of managerial importance.
  18. Knowledge of Hawthorne Rent It Service equipment.
  19. Understands and complies with HRIS credit policies.
  20. Submit lost rental reports on a timely basis.
  21. Administrator of Home Depot and other major account contracts.
  22. Performs other duties as assigned.


Qualifications



EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  1. Must have a high school diploma or equivalent.
  2. Must have a valid Drivers License with a good driving record.
  3. Must have PC skills.
  4. Must have the ability to communicate clearly, both orally and in writing.
  5. Must have some experience relating to product application and vendor experience.

 

PHYSICAL DEMANDS:

  1. Walking: Moves about on foot, often through uneven terrain.
  2. Handling: Seizes, helps, or works with hands.
  3. Lifting: Raises or lowers miscellaneous equipment parts and tools.
  4. Reaching: Extends hands and arms in any direction.
  5. Stooping: Bends body downward and forward by bending at knees or waist.
  6. Standing: Remains in standing position if required to perform various functions of the job.
  7. Vision: Reads paperwork, employment files, and records on the computer.
  8. Talking: Communicates by radio, phone, and in person.
  9. Sitting: Sits at desk for extended periods.

 

ENVIRONMENTAL:          

  1. Noise: Works in conditions with constant or intermittent noise.
  2. Temp/Weather: Works in an office environment.
  3. Exposure: Subject to foul odors, fumes, and harsh substances.

 

Here’s what we Offer…

  • Competitive Compensation
  • A great work environment and culture
  • Career growth and advancement opportunities
  • Training
  • Medical, Dental and Vision plans
  • Medical Video Appointments available
  • Health Savings Account available
  • Paid Time Off (PTO) Pay
  • 401(k) Plan + Company Matching
  • Health and Dependent Care Flexible Spending Accounts
  • Life & Accident Insurance
  • Employee Assistance Programs
  • Legal Plan
  • Travel Assistance Plan
  • Wellness Programs
  • Referral Bonus Program
  • Longevity Bonus Program
  • Recognition Programs and much more
  • Hawthorne CAT discounts
  • Boot Reimbursement
  • Tuition Reimbursement
  • Company-Supplied Uniforms
  • Advanced Technical Training
  • Estimated Compensation $20.00 - $25.00 per hour

Interested in joining the Hawthorne team? Check out our current available positions at:

www.hawthornecat.com/careers

 

ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.

 

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.a





Equal employment opportunity, including veterans and individuals with disabilities.

PI265908427

Salary:

$20.00


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