Print Production Supervisor at Arthrex, Inc. (US01) in Naples, Florida

Job Description:

Requisition ID: 62306 Title: Print Production Supervisor Division: Arthrex, Inc. (US01) Location: Naples

Main Objective:

Provides expertise, leadership, and guidance to print production team members. Acts as the central point of contact for print production-related requests and works with internal and external stakeholders to advise on creative solutions that can be produced efficiently and effectively - in-house and commercially. Actively analyzes trends, issues, and resources to ensure that the team is able to address high-capacity workloads. Prioritizes and assigns tickets through the Print Production Intake Portal. Maintain a thorough understanding of relevant business areas and processes in order to provide solutions and define requirements that will help to streamline the production workflow.

Essential Duties and Responsibilities:

• Supervise and guide Print Production team members


• Provides timely performance reviews, appraises performance, and successfully resolves conflict


• Reviews press proofs to ensure that they align with the files that were provided


• Defines standards, workflows, processes, and procedures for the team and provides training and documentation to support these practices


• Manages and updates existing Print Production Knowledgebase


• Efficiently and accurately monitor, triage, document, and resolve Jira issues/tickets


• Develop reports and metrics to track and analyze Print Production intake portal data


• Expert-level ability to a nalyze requests to identify trends, root causes, and opportunities for improvement


• Review deliverables to ensure the highest possible quality standards and project satisfaction


• Develop and implement process improvements that are based on data-driver decisions that will positively impact productivity, efficiency, and effectiveness


• Work with Supply Chain to enter literature into Windchill/SAP


• Process invoices through Capri as needed


• Communicates regularly with the Creative Solutions Sr. Manager to report inefficiencies, opportunities for improvement, and identifies solutions to make timely adjustments and/or improvements


• Manage the operation of the Marketing Workroom, including scheduling, coverage, supplies, equipment maintenance, and lending a hand to production efforts as needed.


• Maintain all tools and platforms created by the team: Jira, Dashboards, Business Portal Literature Template, etc.


• Collaborate with cross-functional teams to write relevant communications for Salesforce Chatter group


• Communicate with requesters and vendors (via Jira portal, email, telephone, Chatter, or otherwise) in a professional, courteous, and effective mannager


• Expert level management of project assignments through effective planning, working to clear obstacles, and driving project completion


• Work for the best interest of the customer, while adhering to governing/corporate regulations, policies/ procedures


• Assist team members with production during times of PTO and increases project volume

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience:

• Bachelors degree required


• 5-years of print industry experience is required


• Supervisory experience is preferred

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Mastery of print production/techniques, print requirements, scheduling, and bindery finishing


• Solid understanding of commercial printing capabilities, as well as digital printing


• Proven success supervising, training, and collaborating with direct reports


• Excellent interpersonal and collaboration skills


• Welcomes constructive direction and uses feedback to strive for continuous improvement


• Disciplined to operate with the highest level of confidentiality and integrity


• Exceptional ability to establish priorities and accomplish objectives


• Leads the development and/or modification of standards, as needed.


• Thrives in fast-paced and ever-changing work environment


• Consistently demonstrates an exceptional level of detail and accuracy


• Self-starter with the ability to work independently, but also works effectively with internal and external customer with little to no direction or supervision


• Effectively promotes a positive work environment and collaboration


• Required project management experience with the proven ability to successfully manage multiple project assignments concurrently


• Mastery of planning, organization skills, and the unfailing ability to meet multiple deadlines required


• Highly effective problem-solving skills and ability to analyze facts, as well as anticipate, mitigate, and reduce risk


• Proven track record of developing solutions to complex problems, which require ingenuity and innovation


• Proactive approach to quality, operational efficiency, fiscal responsibility, and deadlines


• Must have excellent emotional intelligence with demonstrated success building relationships with leadership, direct reports, and cross-functional stakeholders

Machine, tools, and/or equipment skills:

• Macintosh or PC platform experience required


• Advanced experience with Excel, Word, Outlook, SAP, MS Teams, and Adobe Acrobat is required


• Working knowledge of commercial print operations, as well as digital printing is required


• Experience with Aprimo (MRM/DAM), Jira/Atlassian, and Confluence systems would be a bonus

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical Skills

Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.

Language and Communication Skills:

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures.

Arthrex Benefits

• Medical, Dental and Vision Insurance


• Company-Provided Life Insurance


• Voluntary Life Insurance


• Flexible Spending Account (FSA)


• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)


• Matching 401(k) Retirement Plan


• Annual Bonus


• Wellness Incentive Program


• Free Onsite Medical Clinics


• Free Onsite Lunch


• Tuition Reimbursement Program


• Trip of a Lifetime


• Paid Parental Leave


• Paid Time Off


• Volunteer PTO


• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.