At RPM AV Services, Inc., we specialize in delivering cutting-edge audiovisual solutions that elevate businesses and enhance user experience. As we continue to grow, we are seeking an experienced and driven Engineering Manager to join our team.
In this role, you will play a key part in leading the engineering team in supporting cutting-edge audiovisual systems for a variety of industries. If you have a passion for technology, thrive in a fast-paced environment, and take pride in delivering high-quality work, this is an opportunity to advance your career while contributing to innovative A/V projects.
Join RPM AVS and be part of a team that is shaping the future of audiovisual solutions.
Key Responsibilities
Manage installation, configuration, and commissioning of commercial AV systems, including video conferencing, digital signage, control systems, audio distribution, and video walls
Ensure compliance with industry standards, customer specifications, and internal quality guidelines, utilizing detailed Quality Control Checklists for each room or system.
Collaborate with clients and field engineers during Kick-Off calls to align on scope, identify challenges, and define timelines and deliverables.
Mentor and oversee field engineers to assess skills, address gaps, create training paths, and use expansive experience expertise to assist with on-the-job questions.
Develop and maintain internal performance standards and workflows to ensure consistent work quality and streamlined processes across all team members.
Plan, schedule, and lead hands-on training sessions and technical workshops, enhancing team capabilities and preparing them for real-world challenges.
Assist in resource scheduling, assigning the right engineers with appropriate skills to specific jobs, ensuring successful project outcomes.
Handle hiring, recruiting, performance reviews, and professional development for field engineers while addressing terminations when necessary to maintain a strong team.
Take on commissioning and configuration of select high-priority marquee projects, periodically signing yourself to projects to maintain skills and evaluate standards, processes, and methods.
Define the responsibilities of field engineers, emphasizing client and end-user etiquette while integrating RPM's core values at every interaction level.
Required Qualifications:
Experience: 5+ years in commercial AV installation, integration, and field engineering; 2+ years in a managerial or leadership role.
Technical Skills: Expertise in AV systems such as Crestron, Extron, AMX, QSC, Biamp, Shure, Dante, and networking protocols.
Education: Bachelor's degree in a related field (Engineering, AV Technology, or IT) or equivalent experience.
Project Management: Familiarity with construction processes, blueprints, schematics, and project planning tools.
Soft Skills: Strong leadership, problem-solving, and communication skills. Ability to work under pressure and manage multiple projects simultaneously.
Desired Qualifications:
AVIXA CTS, CTS-I, CTS-D
OSHA 10 and OSHA30
Training or certifications in network streaming technologies such as Crestron NVX
Training or certifications Extron, Biamp, Harman, and QSC
Why Join RPM AVS?30 + years as a Family-run business
Growth means opportunity! RPM has been experiencing 30% year-over-year growth
Core Values focus on business management, keeps employees aligned, focused and happy
Top industry compensation and benefits
Aggressive paid training initiatives
At RPM AVS, we pride ourselves on being industry leaders, offering turnkey solutions, certified expertise, and award-winning service. Join us and take your career to the next level!