Location/Schedule: Remote but expensed weekly travel onsite to respond to tickets coming in from different hospital sites across NJ
Must Haves:
5 years IT Support experience
Hardware Breakfix
Software Troubleshooting and Installation
Experience Supporting PCare, or a similar patient experience platform
End User Training Skills
Familiarity with Mobile Devices including Tablets
Plus:
Extensive PCare Experience
Any Epic Certification (MyChart preferred)
RWJBH is seeking a Digital Analyst to join their team to support PCare across the system. This resource will be responsible for the support and maintenance of the PCare platform, as well as user training as needed. They must have their own car and be comfortable traveling to hospitals and ambulatory locations throughout NJ.