Join a leading company in the international moving industry as an International Move Manager in Sterling, VA. This role offers an exciting opportunity to manage global relocations, ensuring a seamless experience for clients. Hybrid opportunities are available for the right candidate.
What You'll Be Doing:
Plan and coordinate all aspects of international moves, from initial inquiry to final delivery.
Serve as the primary point of contact for clients, ensuring a smooth and stress-free relocation experience.
Work closely with shipping companies, freight forwarders, and international agents to manage logistics.
Handle all required documentation, including customs procedures and compliance regulations.
Provide accurate cost estimates and ensure budget adherence throughout the move.
Proactively communicate updates and solutions to clients.
Collaborate with internal departments to ensure efficient and timely service.
Resolve any issues that arise during transit, minimising disruptions to the move.
Maintain accurate records and update tracking systems in real time.
Continuously seek opportunities to improve efficiency and customer satisfaction.
What We're Looking For:
Previous experience in international moving or relocation is required.
Strong knowledge of global logistics, customs regulations, and shipping procedures.
Excellent communication and customer service skills.
Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
Proficiency in move management software and Microsoft Office.
Strong problem-solving skills and attention to detail.
Interested? Reach out to Alchemy Global Talent Solutions today.