Delivery Partner at Persistent Systems in Austin, Texas

Posted in Other 4 days ago.

Type: full-time





Job Description:

About Persistent:

We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $360.2M revenue in Q3 FY25, delivering 19.9% Y-o-Y growth. Our 23,500+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We're also pleased to share that Persistent has been recognized as a Leader in the ISG Provider Lens™ Digital Engineering Services Quadrant Report for the U.S. and Europe 2024. We were also recognized for excellence in governance and executive leadership in Institutional Investor's 2024 Asia Executive Team Survey. Throughout our market-leading growth, we've maintained a strong employee satisfaction score of 8.2/10.

About Position

Persistent Systems is looking for Delivery Leader - Data & Integration. One who can be the Brand Ambassador of Persistent in technical/business forums. The individual will be responsible for managing and developing strong customer relationships. We are also looking for someone who can identify new opportunities and develop them in collaboration with Sales and Delivery. Someone who can act as a trusted advisor to key customer stakeholders and executive sponsors to Vertical and Horizontal business and ensure they leverage the solution to achieve full business value. Who can demonstrated ability to lead and drive successful data projects, ensuring alignment with business goals and should be the go-to person for customer for overall delivery engagement.

Job Responsibilities:

  • Manage and develop strong customer relationships.
  • Person's primary responsibility would be to maintain Zero delivery escalations, work with onsite offshore team to ensure successful delivery
  • Collaborate with Sales & provide inputs to formulate strategy and Sales plans for the account growth.
  • Identify new opportunities and develop them in collaboration with Sales and Delivery.
  • Work closely with Customer in understanding project and program requirements and issues for successfully implementing them.
  • Act as a trusted advisor to key customer stakeholders and executive sponsors to Vertical and Horizontal business and ensure they leverage the solution to achieve full business value.
  • Be the Brand Ambassador of Persistent in technical/business forums.
  • Support Sales in achieving revenue and gross margin of the key growth account/s.
  • Work towards crafting and implementing strategies that optimize the sales, Customer Service efforts and overall gross margins at Account level.
  • Adopt a customer centric business philosophy that focuses on delivering value to Key Growth Accounts.
  • Make innovation an important component of business growth strategy.

Job Skills:

  • The ideal candidate should have overall 18-25 years of experience and 8+ years' experience in Techno managerial role in Delivery Management / IT experience, customer relationship/ engagement management.
  • Must have had good delivery experience in Data & Analytics space
  • Should be deep into data technologies like Snowflake, Databricks in Azzure, GCP and AWS.
  • Proven experience in data project delivery and data management within a consulting or software organization. Have Delivered Data Cloud Modernization
  • Technical candidate who can navigate the Org complexities and work for customer to deliver the programs
  • Must have played a Technical / Hands-on Engineering Role and should have managed large Programs in complex multi-vendor scenario.
  • Have worked mostly in customer facing role
  • Must have experience in responding to RFP's and ability to drive Proactive proposals.
  • Should be the go-to person for customer for overall delivery engagement.
  • Must be able to effectively communicate internally across departments and deliver cross-functional solutions and experience in working closely with offshore teams.
  • Should find collaborative work environment rewarding yet are equally content and able to work independently. As an influential and effective leader, good to have eagerness to share knowledge and best practices to develop and sustain an open line of communication with the team.

Benefits:
  • Competitive salary and benefits package.
  • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications.
  • Opportunity to work with cutting-edge marketing technologies.
  • Annual health check-ups as well as insurance.
  • Group term life insurance.
  • Personal accident insurance.
  • Mediclaim hospitalization insurance for self, spouse, two children, and parents.

We provide a people centric work environment that enables our employees to:
  • Accelerate growth, both professionally and personally.
  • Impact the world in powerful, positive ways, using the latest technologies.
  • Enjoy collaborative innovation, with diversity and work-life wellbeing at the core.
  • Unlock global opportunities to work and learn with the industry's best.

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."
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