Computer Lab Administrator at Quinnipiac University in Hamden, Connecticut
Posted in Other 4 days ago.
Job Description:
Job no: 496408
Work type: Full-time
Campus: Mount Carmel - Hamden, CT
Categories: Staff
Quinnipiac University is seeking a Full-time Computer Lab Administrator to join our dynamic Information Services department supporting students and faculty in leveraging technology for educational success.
As a Computer Lab Administrator, you will play a vital role in ensuring the smooth operation and maintenance of our computer labs. Your responsibilities will include monitoring and troubleshooting hardware and software issues using JAMF, Apple School Manager, Autopilot, Intune and Smart Deploy for providing technical support to students and faculty to enhance the learning experience.
The role requires expertise in JAMF, AutoPilot, and Smart Deploy to efficiently deploy, manage, and secure macOS and Windows devices.
About Quinnipiac:Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,000 students in more than 130 degree programs through its Schools of Business, Communications, Education, Computing, and Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts and Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles. This includes a 2023 NCAA National Championship win in ice hockey, a three-time defending national champion women's rugby team, and a trip to the Sweet 16 for our women's basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review's "The Best 388 Colleges." The university is in the midst of program expansion and renewal for both traditional and adult learners, attraction of diverse communities, development of innovative corporate partnerships, and construction of an ambitious set of capital projects. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X.Responsibilities:- Install, configure, and maintain operating systems, software, and hardware for all lab computers and instructional devices using Microsoft Autopilot, Smart Deploy, JAMF, Intune, and Apple School Manager.
- Troubleshoot and resolve hardware, software, and network issues in computer labs and classroom environments. Ensure all lab machines have proper licensing, security updates, and software patches.
- Proactively addressing technical issues and providing expert guidance, striving to enhance the user experience and uphold the University's commitment to excellence in education and technology.
- Develop and maintain user documentation and guides for lab technology.
- Collaborate with IT teams to integrate new technologies and improve lab services.
- High School Diploma required
- Bachelor's degree preferred
- Experience with scripting plus (PowerShell, Bash, Python). 2-3 years of experience with automate device deployment and management across multiple platforms. Windows, macOS, iOS, Azure, Intune, JAMF, Apple School Manager, Smart Deploy and Autopilot.
- Ability to work effectively in a fast-paced, team-oriented environment with cross-functional collaboration.
- Ability to work effectively in diverse teams to achieve common goals.
- Strong interpersonal skills
- Supports team success by actively listening and providing constructive feedback.
- Experience with scripting plus (PowerShell, Bash, Python).
TO APPLY:
Applications must be submitted electronically and include a resume and a cover letter detailing how your experience aligns with the position requirements and your demonstrated commitment to intentional leadership that values individuals of all backgrounds and experiences.
Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering an inclusive and respectful community.
Note to Faculty/Staff Applicants Only:
If a final candidate is a current or previous Quinnipiac employee, the hiring manager must obtain a reference check from the candidate's current or former manager before making an offer of employment. If the candidate's current or most-recent Quinnipiac supervisor is unavailable, the hiring manager should contact Talent Acquisition for assistance in determining the appropriate alternate contact:
Advertised: March 17, 2025 Eastern Daylight Time
Applications close: Open until filled
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