A career at Loftware is more than just a job - it's an opportunity to help shape the supply chain of the future.
About Loftware:
Did you ever wonder how products arrived at your doorstep or at your local grocer or store? When manufacturers, consumer product and life science companies have to get their products from point A to point B, they rely on Loftware to ensure deliveries get to their destinations. With our wide array of labelling solutions our customers are able to stay in compliance, adhere to regulatory needs, drive efficiency through the supply chain. It's frankly rare to find a company like Loftware where our customers rely so heavily on us, commerce would cease if we didn't exist.
Loftware enables our customers to provide authentic, compliant, and traceable products through a connected supply chain. With a focus on addressing complex challengesacross industries such as manufacturing, pharmaceuticals, and consumer goods, Loftware empowers organizations to create, manage, and optimize the identification and packaging of products in a streamlined and compliant manner. Through its innovative mission-critical software platform, Loftwareenables businesses to enhance supply chain efficiency, ensure regulatory compliance, and deliver consistent and accurate identification that supports brand integrity and customer satisfaction. We make the supply chain work.
About the position:
The strategic and results-driven Learning & Development Leader will play a critical role to build and scale learning programs that drive performance, leadership development, and workforce effectiveness in a fast-paced, high-growth Enterprise SaaS environment. This role is critical in ensuring that employees and leaders have the skills, tools, and resources to support scaling and operational excellence.
As a key player in our People & Talent Strategy, you will be responsible for designing, implementing, and managing L&D initiatives, onboarding programs, and skills development frameworks to enhance business impact and employee engagement.
Key Responsibilities:
L&D Strategy & Execution
Develop and execute a scalable Learning & Development strategy that aligns with business goals - key focus for 2025 is enhancing the onboarding program for customer facing roles, sales enablement and for roles with touch points on the customer journey, building a learning culture, a culture that is excited to be Enterprise SaaS
Partner with leadership to identify critical skills gaps, ensuring workforce readiness for expansion, operational efficiency, and transformation.
Build a learning culture that supports high performance, innovation, and continuous development.
Employee Training & Upskilling
Lead initiatives for technical, product, and soft-skills training to support the organization's growth and evolving workforce needs.
Deploy training solutions for sales enablement, customer success, and go-to-market teams to improve productivity and revenue impact.
Develop a competency-based learning framework utilizing Lattice, our people success platform, and WorkRamp, our LMS, that supports both role-specific and cross-functional skill development.
Onboarding & New Hire Training
Evaluate and optimize current structured onboarding program to accelerate time-to-productivity for new hires.
Collaborate with People Operations, Sales, and CSS to create role-specific training for key functions.
Ensure onboarding initiatives reinforce company culture, engagement, and long-term retention.
Learning Technology & Data-Driven Insights
Collaborate with the Learning Experience Team in product to enhance WorkRamp, the Learning Management System (LMS), ensuring a seamless and engaging learner experience.
Leverage learning analytics and performance data to track effectiveness and continuously improve training programs.
Integrate AI-driven and digital learning solutions to enhance scalability and accessibility.
Change Management & Employee Engagement
Support change management efforts related to M&A, and organizational transformation.
Drive initiatives that promote learning agility, adaptability, and a growth mindset across the workforce.
Act as a strategic partner to People Operations in aligning learning initiatives with talent retention and engagement strategies.
Leadership Development & Talent Readiness in collaboration with Chief People Officer
Collaborate on design and implement leadership development programs that prepare high-potential employees for senior roles and drive succession planning.
Facilitate mentorship and coaching programs to accelerate talent development and knowledge transfer.
Qualifications:
Required:
5+ years of experience in Learning & Development, Talent Management, or Organizational Development in a high-growth SaaS or tech-driven environment.
Proven ability to scale L&D programs in a fast-paced, evolving company.
Experience in leadership development, sales enablement, and upskilling technical teams.
Strong knowledge of LMS platform, ideally WorkRamp, e-learning tools, and digital learning solutions.
Experience leveraging data and analytics to measure learning impact and drive strategic decisions.
Excellent facilitation, coaching, and stakeholder management skills.
Preferred:
Experience in a global enterprise, SaaS company and with developing sales enablement programs preferred
Certification in instructional design, or leadership development methodologies.
Key Skills:
Strategic thinker with the ability to balance long-term vision with day-to-day execution.
Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
Excellent project management and organizational skills, with the ability to manage multiple priorities simultaneously.
Exceptional communication and interpersonal skills, with the ability to collaborate across departments and influence stakeholders.
Why join us?
Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities.
Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.
We use the power of the global team.
We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.
We win with inclusion
At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.