We are seeking an experienced and detail-oriented Program Coordinator to join a prestigious non-profit organization in Waltham, MA. This support coordinator will provide essential support to a mission-driven team. The position requires someone who is proactive, can work independently, prioritize their workload, and deliver high quality results.
This role is Hybrid, 1 day onsite in Waltham, MA, contract-hire.
Compensation: $23/hr, 50K
Responsibilities:
Client Case Management: Handle referrals, intakes, contracts, and closures. Maintain accurate data and resolve issues as needed.
Correspondence & Documentation: Prepare and track client letters, compliance documents, and verification requests. Ensure accuracy and upload records.
Monitor Coordination: Manage client monitor updates, send status notifications, and maintain database records.
Meeting Support: Schedule and organize case meetings, prepare agendas, take notes, and handle logistics.
Database & Reporting: Maintain database, assist with updates, ensure data accuracy, and generate reports.
Administrative Support: Answer calls, assist with scheduling, update resources, and perform general office tasks.
Qualifications:
Bachelor's degree or equivalent experience required.
Minimum 2 years of administrative experience, preferably in healthcare or handling confidential information.
Strong organizational, problem-solving, and time management skills.
Detail-oriented, proactive, and able to manage multiple tasks under deadlines.
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Experience with client databases; data analysis is a plus.
Excellent communication, writing, and customer service skills.
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.