Westbrook Service Company has been a trusted name in Central Florida since 1949. We believe that a profoundly different employee experience leads to lifelong customer relationships. Guided by our core values-transparency, listening, appreciation, organization, and equipping-we have cultivated a culture of trust, collaboration, and excellence where people are valued and empowered.
About the Role
The Construction Operations Director is responsible for the successful management, profitability, and overall well-being of several specific portions of the construction department (Project Management, Project Administration, Pipe Fitting Operations, Sheet Metal Operations, and Startup), its life cycle of activities, its employees, and its customers. Key areas of responsibility include administration & planning, purchasing & logistics, estimating & sales, service & support, and people & safety.
Responsibilities:
Administration & Planning
Collaborates with President, Vice President and CFO to review budget, WIP statements, department performance, and growth planning.
Monitors the construction industry and remains current with trends, labor, markets, technologies and competition. To effectively forecast workforce capacity shortages and surpluses based on seasons and schedules and adjust accordingly.
Partners with HR to ensure accurate record keeping (JLA badging, time keeping, etc.) throughout the department, as well as relevant licensing and credentialing of mechanics to ensure staff remain current.
Estimating and Sales
Reviews pre-construction estimates for accuracy and variance to expected performance, collaborating with the Director of Pre-Construction to act as needed.
Controls labor and material cost by ensuring standards are met in staffing, compensation, overtime, safety, quality, productivity, inventory, purchasing and usage.
Collaborates with the accounting department to ensure all projects are completed, invoiced, closed and collected accurately and within required time frames.
Service and Support
Maintains high levels of mechanical expertise by staying current on trade-specific development and innovation. Establishes departmental standards of performance, process and procedures.
Develops, implements, and maintains a formal ongoing departmental quality assurance and improvement program. Ensures any applicable regulatory/departmental quality standards are met.
Coordinates with Fleet to ensure company vehicles are well maintained by performing ongoing inspection and reporting.
People & Safety
Works closely with HR to recruit, on-board, and develop construction staff.
Oversees, directs, and supports construction management staff.
Provides 90-day, first 6-month, and ongoing annual reviews of direct reports.
Ensures all direct reports have a clear understanding of roles and standards, counsels as necessary.
Requirements:
High School Diploma, G.E.D, or College Degree (Preferred)
Minimum 5 years of supervisory experience.
The ability to perform takeoffs and read construction blueprints and estimates.
The ability to gather, analyze, and appropriately act on data.
The ability to collaborate and work well with others to accomplish shared goals.
Time management skills and ability to switch tasks effectively; ability to learn and apply learning quickly.
PC computer skills.
Understanding of financial statements, including WIP's.
Must have a valid driver's license.
More About Westbrook:
Westbrook Vision - To be a thriving company that makes a lasting impact in Central Florida for generations to come.
Westbrook Mission - To create an employee experience so profoundly different that it leads to changed lives and customers for life.
We Offer:
Health Insurance
Unlimited Paid Time Off (PTO)
401K Match - up to 7.5%
Company-Funded Education Opportunities: Health and Wealth Education; Emotional Intelligence, Leadership and Advancement Training
We are a Drug Free Workplace and Equal Opportunity Employer.
Our employee selection process includes the following: drug testing, background check, driving record check, pre-employment assessments, and reference interviews with previous employers.