Advent Talent Group is seeking a Cemetery Office Manager for a family-owned client in Bloomington, MN. This role is vital for ensuring the seamless operation of our cemetery services. As the administrative backbone of our organization, the Cemetery Office Manager will oversee all aspects of cemetery operations, from client interactions to contract processing. The ideal candidate will combine administrative expertise with compassionate customer service to support families during difficult times while maintaining efficient office operations.
Overview:
Position Type: Direct Hire
Schedule: Monday-Friday, 8 AM - 4:30 PM, with coverage every other Saturday
Salary: $60,000 - $70,000
Location: On-site in Bloomington, MN
Responsibilities
Serve as the primary point of contact for families, providing guidance on cemetery property selection and addressing all cemetery-related inquiries with empathy and professionalism
Process and maintain cemetery contracts, ensuring compliance with all relevant policies, regulations, and documentation requirements
Manage financial operations including client payment processing, trust administration, vendor invoicing, payroll coordination, and sales commission calculations
Schedule and coordinate burial services with families, funeral directors, and cemetery staff, ensuring all details are confirmed and effectively communicated to all parties
Oversee facility management, including building maintenance, repair coordination, cleaning services, and vendor relationships
Coordinate marker orders, installations, and maintenance, ensuring timely completion and quality standards
Plan and execute annual memorial events and services, including invitation coordination and program management
Qualifications
Minimum of 3 years of experience in office management, administrative leadership, or related field
Strong organizational skills with ability to manage multiple priorities in a time-sensitive environment
Excellent interpersonal skills and ability to communicate with empathy when working with grieving families
Proficiency with office software and financial management systems
Detail-oriented with meticulous record-keeping abilities
Experience in customer service, preferably in a funeral home, cemetery, or related setting
Ability to maintain composure and professionalism when dealing with sensitive situations
Eligible employees will enjoy the following benefits:
Medical Insurance & 401(k) Profit Sharing
PTO & Sick/Safe Time
Bereavement Leave (Funeral Services Included)
Family/Medical Leave (FMLA, Parental Leave, Organ Donation)
Protected Leave (Military Service, Domestic Abuse, Crime Victims, School Activities)
Advent Talent Group is an Equal Opportunity Employer
Advent Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.