Victrola employees are music-lovers, team players, and innovators with competitive spirits. We take pride in creating products that bring lifelong music memories into people's homes. We value relationships as much as our products. We are proud to continue to build upon our history while providing best-in-class products with current technology. We thrive in a fast-paced, hard-working environment, yet know when to relax and spin an album. We are what makes Victrola a great place to work. Victrola offers; • A lean and transparent organization where everyone has an impact and creative input. • Competitive pay with generous benefits package. • A unique and inclusive culture that encourages growth, allows for work-life balance, and provides support. • Volunteer time-off to give back to your community.
The Role:
The eCommerce Marketplace Specialist will play a key role in managing and optimizing our presence across global eCommerce marketplaces, including Amazon, Walmart, Macy's, and other supplier-direct fulfillment (SDF) platforms. This role focuses on executing merchandising, operations, content management, and promotional strategies to maximize revenue, enhance brand visibility, and drive profitability. The ideal candidate has a strong understanding of marketplace dynamics, content optimization, pricing strategies, and inventory management.
Duties/Responsibilities:
Oversee product listings, content updates, and promotional execution across multiple online marketplaces (Amazon, Walmart, Macy's, etc.).
Manage new product setup and ensure accurate listings, including images, descriptions, and A+ content.
Monitor product and channel-level forecasting, collaborating with internal teams to optimize inventory allocation and sales strategies.
Track and report on account health metrics, including revenue, conversion rates, customer reviews, and competitor performance.
Manage daily inventory feeds, ensuring accurate stock availability while optimizing profitability and allocation.
Support pricing strategy, ensuring compliance with MAP (Minimum Advertised Pricing) policies and making recommendations based on market research.
Manage the timely set-up of all product listings in both internal systems and customer portals, ensuring that system integrations are flowing correctly, and products are merchandised accurately online.
Partner with IT, Operations, Finance, and Product teams to ensure master data accuracy
Track account level operational performance, monitor account health and KPI's, and provide analysis to develop actionable insights and identify areas for improvement.
Maintain in-depth knowledge of specific eCommerce platforms like Amazon, Macys, Walmart Marketplace, etc., to leverage their unique features and collaborate internally to utilize best practices on all eCommerce platforms.
Leverage marketplace insights and tools to improve rankings, ad performance, and organic discoverability.
Plan and execute promotional campaigns across key marketplaces, ensuring alignment with business objectives and budget constraints.
Track and report on promotional performance, identifying opportunities for improvement and budget optimization.
Provide regular reporting and analysis on sales performance, conversion rates, and competitor trends.
Work closely with the marketing team to develop marketplace-specific assets, including enhanced content, A+ pages, and video assets.
Partner with the Commercial and Operations teams to maintain accurate product assortments and pricing structures.
Act as the point person for marketplace compliance, monitoring policy changes and adapting strategies accordingly.
Education/Experience:
Bachelor's degree in business, marketing or related field.
3+ years of experience in eCommerce marketplace management, specifically with Amazon (FBA/FBM), Walmart Marketplace, and dropship platforms.
Experience with SAP or a comparable ERP system.
Strong knowledge of web technology, data feeds, analytics platforms, and content management systems.
Proficiency in Microsoft Excel, including pivot tables and data analysis.
Excellent time management and ability to multitask in a fast-paced environment.
Strong written and verbal communication skills required.
Experience with Amazon Vendor Central and/or Seller Central preferred.
Knowledge of SEO, Amazon PPC, and performance marketing tactics preferred.
Familiarity with third-party marketplace tools like Helium 10, Jungle Scout, or Pacvue preferred.
Disclaimer: The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.