US Med-Equip's Asset Management Market Manager (AMMM) is responsible for leading on-site asset management teams in the processes of managing and maintaining the inventory of moveable medical equipment in multiple patient care facilities. The Market Manager will be responsible in ensuring that the Asset Management program executes the distribution and cleaning of medical equipment within the medical facility, responds to customer concerns, and collaborates with company leadership to collect, analyze, and produce program quality data metrics to verify Asset Management functions and effectiveness according to company and customer expectations. The Asset Management Market Manager will be the primary point of contact for all patient care facilities inquiries pertaining to company Asset Management Operations.
Job Responsibilities & Skills: • Maintains and pro-actively manages customer relationships and provides leadership and direction to hospital team to ensure successful customer experience • Manages equipment inventory levels consistent with customer contract terms, needs and policies • Reviews and performs audits on equipment and procedures to verify policies are being adhered to • Ensures that all staff properly clean, perform safety checks, deliver and pick-up equipment • Initiates and promotes a positive work environment through communication and driving expectations • Is self-accountable and proactive when dealing with internal operational deficiencies • Partners with the Asset Management Leadership team on important and relevant customer meeting platforms • Ensures healthy economic practices are being followed to promote revenue growth and expansion of services • Effectively builds credibility and trust with customer administration, clinicians, and other staff • Demonstrates strong communication and presentation skills utilizing Microsoft and other pertinent software • Proactive and self-directed; exhibits strong problem solving and organizational skills; prioritizes to meet deadlines • Ensures all safety and quality assurance metrics are in compliance with all company, customer, and governmental regulatory agencies • Manages, oversees, and drives program KPI compliance and performance • Travels as needed to ensure program compliance of all managed programs and to assist programs outside of Market responsibility • Performs all other duties as assigned by company leadership • 5 years of previous experience in a healthcare or supply chain setting required • Bachelor's Degree preferred
Reports to: Asset Management National Program Manager
This position is ideal for someone who is: • Dependable & Proactive • Customer Service Oriented • Independent • Enjoys working collaboratively • Good with balancing multiple tasks at one time • Detail Orientated • Enjoys working and engaging with people • Results Driven • Wanting to advance organizational leadership career