We are seeking a Patient Account Associate to support insurance claims management and accounts receivable (AR) follow-up. This role is crucial in ensuring timely resolution of outstanding claims by working with insurance providers and internal teams.
Key Responsibilities
Follow up on denied, delayed, or underpaid insurance claims, ensuring prompt resolution.
Investigate issues, submit appeals, and work directly with payers to process claims efficiently.
Monitor and manage insurance AR while ensuring compliance with payer-specific requirements.
Collaborate with internal teams to address claim discrepancies and escalate issues when necessary.
Qualifications
1-2 years of AR follow-up experience in a healthcare setting (required).
Experience in healthcare administration, insurance verification, prior authorizations, or patient registration (preferred).
Strong analytical and problem-solving skills.
Ability to work independently in a remote setting after initial training.
What to Expect
First three weeks onsite in Hershey, PA for training, then fully remote.
Casual dress code (clean jeans allowed, no rips).
Contract renewed every 90 days based on performance.
Opportunity to increase pay if all preferred qualifications are met.