Friedman's Home Improvement is looking for a Keyholder/Coordinator, Yard, for our Ukiah location. This leader is a key-carrying manager on duty who supervises store/yard operations and leads Team Members in an environment that is customer-focused and grand opening-ready. No previous hardware store knowledge is needed.
Essential Duties and Responsibilities:
Provide management-level support to all customers and Team Members in the yard
Own the daily pulse, flow, and activities of the business channel/department and all Team Members within it
Drive customer service and Team Member engagement throughout the store
Connection with Team Members is ever-present with a daily check in process and constant teaching, feedback, and coaching on TM performance as it relates to process, procedures, and values
Set the retail pace and expectations for the Department through managing Department Heads and Team Members, making sure they have the knowledge and tools to be successful day-to-day as a Values based leader
Manager on Duty to include key carrier responsible for opening and closing building, all aspects of the facility and activities on-site during shift. Safety, security, emergencies. Alarm and fire codes
Mentor, coach and train Department Heads and Team Members with product knowledge, technical and interpersonal skills to develop and strengthen the team
Assign duties and follow up with TMs to ensure timely completeness and accuracy
Determine work procedures, prepare work schedules, and expedite workflow for departmental Team Members
Education and/Experience:
Advanced education or training from college or university, with 4+ years in a retail environment or equivalent combination of education and/or experience
Minimum mid-level management background with exceptional supervisory skills
Knowledge Skill and Abilities:
Experience with Microsoft Office (Outlook, Word, Excel)
Microsoft D365 experience is preferred
Ability to lead, develop and grow a team
Develop and maintain strong cross-functional relationships
Excellent organizational and communication skills
Ability to follow through issues to resolution
Benefits:
401(k) matching
Medical, Dental & Vision Insurance
Employee discount
Flexible spending account
Paid time off
Parental leave
Tuition reimbursement
Pay:
$23.55 - $24.52 per hour
Location/Hours: This is a non-exempt position located at the Friedman's Home Improvement retail store in Ukiah, 1255 Airport Park Blvd., Ukiah, CA. Hours are to meet the needs of the retail business and typically vary from 4:00 a.m. to 9:00 p.m., Sunday through Saturday. Manager on Duty shifts are monthly rotating morning, mid, and closing shifts.
Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.