The QC (Quality Control) Supervisor is responsible for overseeing the quality control processes within the facility, ensuring that all products meet company standards, regulatory requirements, and customer expectations. This role involves supervising QC staff, conducting inspections, maintaining compliance with food safety protocols, and working closely with other departments to drive continuous quality improvements.
Essential Duties and Responsibilities:
Supervise and train QC team members to ensure adherence to quality control processes and procedures.
Conduct routine inspections of incoming materials, in-process production, and finished goods to verify compliance with specifications.
Oversee and enforce proper sanitation, hygiene, and allergen control procedures within the facility.
Maintain accurate documentation of quality checks, inspections, and corrective actions.
Investigate and address customer complaints related to product quality, working with internal teams to implement corrective actions.
Collaborate with the production team to identify and resolve quality issues in a timely manner.
Ensure compliance with FDA, USDA, and other regulatory agencies' guidelines.
Operate and oversee the use of scanning and detection equipment to check for foreign materials in food products.
Conduct weight, temperature, and packaging inspections to ensure consistency and accuracy.
Participate in internal and external audits, ensuring the facility is always prepared for regulatory inspections.
Skills and Abilities:
Strong knowledge of quality control principles, food safety regulations, and industry best practices.
Experience with HACCP, GMPs, and other food safety programs.
Excellent problem-solving skills with the ability to identify and resolve quality issues efficiently.
Strong leadership and communication skills to effectively manage and train QC staff.
Ability to work in a fast-paced environment while maintaining attention to detail.
Proficiency in Microsoft Office (Excel, Outlook) and familiarity with Warehouse Management Systems (WMS).
Education and/or Experience:
Experience in quality control, food manufacturing, or warehouse environments preferred.
Previous supervisory experience in a QC role is a plus.
Knowledge of FDA, USDA, and HACCP regulations is highly desirable.
Work Environment and Physical Requirements:
Ability to stand, walk, and move throughout the warehouse for extended periods.
Must be able to lift up to 50 pounds as needed.
Comfortable working in temperature-controlled environments, including cold storage areas.
Ability to work around heavy machinery such as forklifts, pallet jacks, and conveyors in a high-paced environment.
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