XILO, a rapidly growing Vertical AI company backed by recent Series A financing, is seeking an experienced Lead Project Manager who thrives in a dynamic startup environment. This role is ideal for someone passionate about leading critical projects, implementing structured processes, and ensuring exceptional customer outcomes.
About XILO
Founded in 2019 by two best friends, Jon and Eli, XILO was created to transform the insurance industry through cutting-edge technology. Starting as a vertical SaaS solution tackling core quoting challenges, XILO quickly evolved into an innovative Vertical AI company, using advanced AI capabilities layered onto our platform. Our recent Series A funding underscores our momentum as we continue to scale our impact in the industry.
About the Role
As a Lead Project Manager, you'll establish and manage a streamlined process from requirements gathering to client delivery. You'll be accountable for ensuring our Professional Services team consistently meets quality standards, deadlines, and customer expectations through effective planning, QA oversight, and client validation. Your leadership will directly impact XILO's ability to deliver projects efficiently, fostering long-term client success and satisfaction.
Key Responsibilities:
Implement and manage a clear, structured process for gathering client requirements.
Oversee project timelines, ensuring Professional Services teams deliver solutions that meet client expectations within established deadlines.
Coordinate closely with internal QA teams to validate product quality, proactively addressing any issues before client testing.
Regularly communicate project updates, timelines, and deliverables to both internal stakeholders and external clients.
Successfully onboard and launch at least 5 new client accounts per month within a targeted 60-day go-live period.
What We're Looking For:
Proven track record in project management, particularly with process implementation and end-to-end delivery.
Exceptional organizational and time-management skills to simultaneously handle multiple high-priority projects.
Demonstrated ability to proactively identify project risks and swiftly resolve blockers with minimal supervision.
Strong interpersonal skills to build and maintain positive relationships with clients and internal teams.
Commitment to operational excellence, continuous improvement, and accountability.
Ability to quickly adapt to and navigate technical products, particularly within the SaaS and AI landscape.
A self-driven individual with a relentless pursuit of project excellence and customer satisfaction.
Why Join XILO?
At XILO, you'll become part of a high-performing, collaborative team dedicated to redefining the future of insurance through AI-driven solutions. We offer a supportive yet fast-paced environment where your contributions directly shape our success and growth.
If you're ready to take ownership, solve impactful problems, and accelerate your career in a pioneering AI startup, we want to meet you.