Since its inception in 1980 featuring the first ever espresso cart, the iconic Monorail Espresso has expanded to five sidewalk cafes in Downtown Seattle. Our ethos is high quality coffee and excellent customer service. Monorail is proudly woman-owned and is a quintessential Seattle coffee experience attracting espresso loving locals and tourists alike.
Role Description
This is a full-time on-site role for a General Manager at Monorail Espresso, located in Seattle, WA. The General Manager will oversee daily operations, manage staff, ensure excellent customer service, handle inventory management, and coordinate with vendors. The role also includes responsibilities such as setting sales targets, implementing policies and procedures, running payroll, and ensuring compliance with health and safety regulations. The General Manager will work closely with the executive team to strategize and improve store performance.
Qualifications
Leadership and team management skills
Experience in customer service and inventory management
Financial acumen and ability to set and monitor sales targets
Strong organizational and problem-solving skills
Knowledge of health and safety regulations
Excellent communication and interpersonal skills
Ability to work independently and handle multiple tasks
Experience in the coffee and/or food and beverage industry is a plus
Bachelor's degree in Business Administration, Hospitality, or a related field is preferred but not required