Join Us in Powering the Future of Life Sciences with Data & AI
At Fipsar, we are redefining data management and analytics for the life sciences industry. We don't just build data platforms - we transform how organizations harness data to accelerate drug development, optimize commercial and clinical data operations, and drive AI-powered insights.
Location: Hillsborough, NJ
Employment Type: Full-Time
Job Title: Biopharma Commercial Data Operations Lead - Patient Services
We are seeking a Biopharma Commercial Data Operations Lead - Patient Services to join our growing team. The ideal candidate will have strong expertise in Biopharma Commercial Data Operations and related Salesforce technologies.
Key Responsibilities:
Assess and document the current data flow and discrepancies between Salesforce Health Cloud, Data Warehouse, and Qlik BI reporting.
Own and maintain the daily scorecard and data reconciliation report, capturing key data issues reported by the offshore monitoring team.
Coordinate with data vendors and application owners to resolve data discrepancies and provide business clarifications.
Automate the data reconciliation report generation and implement quality rules to proactively identify and resolve issues.
Develop and execute a strategy to streamline operations, enhancing efficiency and business continuity.
Qualifications & Skills:
Prior experience or knowledge in specialty pharmacy data and pharma commercial operations is required.
Strong understanding of biopharma patient services operations and associated data processes.
Proficiency in data analysis, data quality, and reconciliation processes.
Ability to work cross-functionally with offshore teams, data vendors, and business stakeholders.
Hands-on experience with automation and data validation methodologies.
Knowledge of Salesforce Health Cloud, Data Warehousing, and BI tools (Qlik) is a plus.
Strong communication and problem-solving skills.
This is an onsite role, requiring close collaboration with business and technical teams to ensure the integrity and accuracy of patient services data.