SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!
Position Summary
Warehouse Labor Planning is a critical function to ensure cost effective warehouse operations. The role involves working closely with the operations teams to forecast and allocate workforce needs, addressing backlogs, and ensuring that hourly associates are deployed efficiently across processes. A successful candidate will demonstrate strong organizational, communication, and analytical skills to align workforce supply with operational demand in a dynamic, fast-paced environment.
The role involves working in a warehouse environment, which may require standing for extended periods, walking distances, and exposure to varying temperatures. Evening or weekend shifts and overtime may be required depending on operational needs.
We're seeking a full-time Senior Workforce Planning Specialist for our fulfillment center.
Job Responsibilities:
Estimate warehouse workforce requirements for various departments based on workload forecasts and operational targets. Assess historical and real-time data to anticipate backlogs and adjust plans accordingly.
Actively monitor labor performance metrics to achieve the cost targets during the shift, track the workload and proactively balance the headcount.
Work closely with supervisors and managers to align on the planning targets keeping cost and efficiency as the main focus.
Anticipate potential labor shortages or surpluses and recommend solutions to maintain productivity.
Analyze demand patterns (e.g., peak seasons or surge volumes) to proactively forecast labor needs.
Perform ad-hoc analysis and partner with product and data teams to develop tools and track KPIs.
Monitor existing metrics and own the design, development, and maintenance of reports and dashboards to provide insights to the leadership team.
Job Requirements
Bachelor's degree in Business, Supply Chain Management, Operations, or a related field is preferred.
Previous experience in workforce planning, logistics, or operations finance.
Experience in warehouse cost management
Strong analytical and forecasting skills.
Expertise in Microsoft Excel, workforce planning tools/software, and visualization tools.
Outstanding communication and interpersonal skills to engage with different stakeholders.
Problem-solving mindset with the ability to adapt to rapidly changing environments.