Process escalated claims, assesses the reason for the escalation, and provides resolution in priority order as directed by the Supervisor.
Searches for and links invoices, contracts, and Proof of Performance to claims as needed.
Uses systems, reports, and Standard Operating Procedures to work assigned claim steps and gather supporting claims information.
Processes invalid claims in accordance with set policies and guidelines.
Corrects and resolves claims "clean passed" in error.
Researches validation issues and recommends appropriate solutions.
Monitors specific escalations data to determine the root cause of an escalation, where it originated and why it occurred.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.