Our client is a regional financial institution with locations throughout the DC-Metro region. They are currently seeking an SVP to lead there Retail Banking and Deposit Operations teams.
The Senior Vice President of the Retail Banking Division is primarily responsible for directing tactical and strategic aspects of the retail business line, branch network, and all initiatives to assure successful service delivery and strategy fulfillment. Responsibilities of the position include deposit and Online Banking services, project management, new product initiatives and implementation research
and development, customer service and delivery systems, vendor management (third party providers),
administer core deposit system/application, retail branch security, staff development , education and
training and performance management. Understands and exhibits the discipline, focus and continuous
improvements acumen required to deliver on three mission critical areas: a customer-centric service
experience, increased revenues, and process efficiencies. Preparation and/or oversight of detailed
reports for committees or executive management. Operate as a key change agent and member of the
senior leadership team with a key emphasis on related risk management and regulatory compliance.
Position Requirements: • In-depth knowledge of all retail banking products and services, policies, and procedures and related regulations including reporting and Audit requirements; Knowledge of deposit compliance and documentation. • Demonstrated ability to make complex decisions regarding a variety of financial activities. • Strong inclination toward new business development and track record of significant success in establishing new customer relationships; proven sales abilities and success. • Demonstrated leadership skills with ability to deal effectively with external corporate executives and Company's executive and senior management. • Moderate computer skills including word processing and spreadsheet applications. • Advanced written, oral, and interpersonal skills.
15+ years' experience in retail banking operations